OSC - Patient Stories

John Waller

John Waller: Trying to keep mobile to help my wife deal with uterine cancer chemo induced neuropathy and Parkinson's.

Persons to be recognized:

First impressions make a difference and Pinky Melvin excels. She is professional, courteous, helpful and listens carefully.

Second impressions, these are in order of meeting:

Kaye Slaughter from X-ray was professional, courteous and pleasant; Michelle in scheduling was professional, thorough and courteous;

Debbie Bergman in MRI was professional, helpful and courteous.

Kathleen Stewart is professional, helpful, and courteous and answers my questions so that I can understand medical jargon.

Tracy Coffey in out processing was professional and courteous.

I have not included all the epidural folks because I couldn't remember their names well enough to mention them. I did not have my trusty notepad nor my resident memory in our household, my wife, with me for my first visit. Second visit, I asked for names and they were Debbie Ludi, Mary Fry, and Dr. Sureja.

All are professional, courteous, helpful and willing to answer my questions. The epidurals have worked

Each of these individuals mentioned above are worthy of recognition. They demonstrate a willingness to help me and make sure I understand the process. They work to make Orthopedic and Spine Center a place of aid and comfort while providing quality medical care.

How I came to need your services:

I injured my back in late 1965 in Vietnam trying to lift 500 pounds. I weighed 150 Ibs. I was full of pee and vinegar and did not see a doctor just hobbled around for a few days and the pain abated.

Went to see a doctor in 1967 with pain in my lower back. He said, "Let’s try PT first." Pt consisted of learning William's exercises. They worked until 2009 when arthritis began to change the shape of my spine enough so that I could not walk very well.

So thanks to the staff noted above and Doctor Carlson for helping me to retain my mobility for my primary job.