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Medical Records Requests

Patients

When you submit your request, you will choose between an email or text. Both the email and text options will contain a secure link where you can download your entire medical record at any time.

If you do not have a computer or a phone to complete the request electronically, OSC staff will assist you with sending the request to MedRecs Management.

The turnaround time for medical records can take up to five business days.

If you need support or have a question, you may contact a live support agent for OSC patient records at MedRecs Management by calling (757) 244-9502.

Third-Party Records Requests (insurance and attorney)

  • ALL third-parties need to fax the request to MedRecs Management’s third-party fax number: 615-777-3517 From there, our team will send the third-party an invoice. Once paid, MedRecs Management will immediately release the records.

What is the cost? Commonwealth of Virginia rates will apply for this records request transaction

The turnaround time for medical records can take up to five business days.

If you need support or have a question, you may contact a live support agent for OSC patient records at MedRecs Management by emailing or calling (757)-244-9502.

DISABILITY/FMLA

  • Please click the link below to begin the disability/FMLA form process; Please DO NOT bring forms to the practice to turn in.
  • Make sure to have your disability or FMLA form with you BEFORE logging in. (You should have received these forms from your disability carrier or employer). No forms are provided on this link.
  • You will be asked for payment on this page.
  • FMLA and Disability forms cannot be completed on the same request. These forms must be submitted separately.

When you submit your request, you will choose between an email or text. Both the email and text will contain a secure link where you can download your completed form at any time.

If you do not have a computer or a phone to complete the request electronically, OSC staff can upload the form for the MedRecs Management team to complete.

The cost is a flat $30.00 per form, $15.00 for an updated form, $50.00 for an expedited form request (guaranteed 3-day turnaround).

The turnaround time for medical records can take up to five business days.

If you need support or have a question, you may contact a live support agent for OSC patient records at MedRecs Management by emailing or calling (757)-244-9502.

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