Testimonials: Orthopaedics

Mary Cordaro – Physical Therapy

Dr. Jamie SwaleI would like to “Thank both Jamie Swale, DPT and Josh Hancock, PTA” for the great PT assistance they provide. They are professional, respectful and offer care and concern. They listen to you and adapt to the client’s need.

I always choose OSC Physical Therapy when I need PT. All the staff are friendly, personal and knowledgeable. The facility is clean and especially with Covid- 19, I appreciate the extra cleaning service.
Good Job Everyone!!!

Mary Cordaro

Sean Bunyon – “Jiffy” Hip Replacement

My name is Sean Bunyon. This testimonial will sound very hyperbolic, but it’s the honest truth and I wasn’t paid for my endorsement, LOL.

Dr. Boyd Haynes performed my first hip replacement a few months ago and I’m beyond satisfied with the results. I had a congenital defect of the femoral head that caused severe arthritis, discomfort, pain, changed my gait, and made it almost impossible to run for most of the past decade.

I procrastinated having the surgery, in large part, due to the testimonies of a couple of good friends that had complete replacements in their early 30’s. I’m in my mid 40’s. They both described their respective recoveries as the most painful experiences they’ve ever endured. My recovery couldn’t have been more dissimilar.

Due to requiring an organ transplant, my hand was forced in regards to having hip surgery, as having the replacement wouldn’t be possible after a transplant. My fears of a painful recovery weren’t realized, as I experienced absolutely ZERO pain after the operation and during my convalescence. I, of course, had soreness and stiffness following surgery, but totally no pain. I still can’t wrap my head around that fact. I was walking completely unassisted within 3 weeks of the operation and I’m currently training for a 5k next week.

Dr. Haynes is very friendly, attentive, and thoroughly answered all my questions and concerns. I can only speak of my personal experience and can’t promise a similar one for anyone else. I will attest to Dr. Haynes professionalism and expertise and he has my emphatic recommendation.

Sean Bunyon

Brenda Botsford – Multi-Level Lumbar Fusion

I have been waiting to write this testimonial until the very end of the recovery process. My wife has always had minor back pain, sometimes it was worse the others, but she always managed to deal with it. Usually, she went to her chiropractor and, after a visit or two, the pain went away, or at least she didn’t mention the problem. Early in July of 2021, she began to complain about her back again and decided to try the chiropractor like she had always done in the past. Also, she tried doing stretch exercises at home as the pain became worse every day.

By July 17, the pain had become so bad, at times, she was having trouble just walking, sleeping, or sitting. The pain would not go away no matter what position she tried.  The only position that seemed to ease the pain at all was the “fetal position”. I took her to the ER at Portsmouth Naval Hospital to see if they could do anything for her on that day. The doctor there was not a specialist in the area of back pain and was a young inexperienced Lt. who seemed scared to do anything about it other than give my wife some Tylenol.

After the long, painful ride home, I decided to go “on line” and see what I could find in the way of back specialists, since this was obviously not my wife usual back pain problem. This is when I found the Orthopedic & Spine Center web site, I also found some other centers that specialized in nothing but back and spine issues. I really wanted to get several doctors lined up for their opinions, my feeling was that I wanted to get this right the first time! After I called OSC, they were able to get my wife in for an evaluation of her problem on July 19th. which impressed me. This was when we first met Dr. Jeffrey Carlson.  Every day the pain was getting worse and she was not eating or sleeping much. July 22 was the soonest that OSC could get her in for an MRI.

July 29th was the follow up appointment for the MRI results. Dr. Carlson reviewed the results and immediately found the problem – two vertebra had become misaligned and the nerve was being pinched. By this time, the pain was to the point where my wife was not eating or sleeping, no position made the pain any more tolerable.

The surgery date was set for August 17th, which seemed like an eternity for my wife to be in constant extreme pain. The following day, July 30, my wife was in such extreme pain, I took her back to the OSC center and asked if there was anything they could do to ease the pain until the surgery date. This is where Trish came into the picture, she is the scheduler for the surgery dates, she is also the main point of contact for questions that patients may have. After a short notice visit that Friday July 30th with Dr. Carlson he went to Trish and said the date needed to moved up if at all possible. Trish made it happen, the new date was August 3rd. By this time my wife had lost 20 lbs. and was in constant extreme pain, she was very appreciative of the new date for the surgery that Trish had been able to work out.

Tuesday morning, August 3rd my wife and I were at the hospital, the whole process went exactly as we had been told by Trish, no surprises at all. Dr. Carlson worked his magic and as soon as my wife came out of the anesthesia the nerve pain was gone. Apparently, my wife had a bit more trouble than most patients coming out of the anesthesia, so my waiting time was double of what I was told to expect, but she was in good hands. My wife ended up staying the night in the hospital due to this issue, but it was just to make sure that she was doing good before being released. By 3:30 pm the next day, I had my wife in the car headed home and the nerve pain was all gone.

The next two weeks, my wife spent at home just taking it easy and enjoying the fact that I was waiting on her hand and foot. August 16th was the first of several follow-up appointments with Dr. Carlson, X-rays were taken so he could see how her spine was doing and he was very pleased with her progress.

Now “fast forward” to September 21.  We went to the initial evaluation for my wife’s physical therapy following the surgery. It has been a long seven weeks since the surgery, but my wife is doing fantastic, the only pain she is experiencing is the area around the incision is still a bit sore and sensitive. Dr. Carlson said that her recovery is going great and this is to be expected, everybody recovers at a different rate.

This has been a “life-changing event” for my wife, there is no way she would have lasted in the condition she was in. I cannot thank the crew at OSC enough for their skill and services that they perform, I don’t think that they truly realize what they do on a day-to-day basis for people that are in the situation that my wife and I were in!

Our many thanks,
Larry and Brenda Botsford  

 

John Young – Multi-level Lumbar Fusion

I thank Dr. Jeffrey Carlson and his staff for the work that was done on me:
(a) I could not stand for 3 minutes/now I can stand for 30 minutes
(b) walking with my back bent/ walking now straight up
(c) again, thank you for the quick repair to my back
(d) I have told others about the great work you can do.

John Young

 

Bill LaManque – Lumbar Fusion Surgery

I had a lumbar fusion on June 8th of this year, performed by the McFarland team. Every step of the way exceeded my expectations. Dr. Mark McFarland listened to me, answered questions, and explained in a way that made me comfortable with the whole process.

I had a lumbar fusion six years earlier (different hospital and doctor), my leg and foot have bothered me ever since. Don’t get me wrong, that surgery was necessary, and I was much better off after the 1st procedure than before. However, over the six years, the pain and numbness worsened. My primary care doctor talked to me about going back to my previous surgeon. I asked if he could provide another referral, he sent me to Dr. McFarland at OSC and I am very thankful!

I don’t want anyone to think that this surgery is easy. I was very sore for about two weeks (mostly my left leg). However, the numbness in my foot was gone almost right away. Within a few days, I did not need the walker, and a few days after that, I could walk a mile or more. Also, I took no pain medication once I left the hospital (24 hours after the surgery) except for Gabapentin. Within a few weeks, I was finished with that too!

By the Fourth of July, I was pain free and medicine free! Incredible! I even sleep thru the night now, for the first time in about 12 years. It has truly changed my life for the better. I am in my 50’s, and I can’t remember the last time I felt this good.

Thank you, OSC! Every member of your team has helped me in different, but meaningful ways. I am very grateful to have found each of you. Please feel free to share my contact information with any hesitant patients. I would be happy to talk to them about my experience with your team and the procedure.

Sincerely,
Bill LaManque

Wilfred MacDonald – Physical Therapy after Total Knee Replacement

Dr. Paige Tretter, DPTI recently had a total knee replacement at the Orthopaedic and Spine Center (OSC). I have written a testimonial for Dr. Boyd Haynes and highly recommend OSC, particularly Dr. Haynes and his surgical team, for this procedure. Further, I chose the OSC Physical Therapy team for my post-op physical therapy provider. After 2 weeks of home therapy, I was ready for my outpatient therapy.

Dr. Paige Tretter was my lead therapist. Her team consisted of Bill Richards (PT Assistant) and Brittany Hodges (PT Technician). Dr. Paige designed a detailed PT plan for me after conducting a range of motion assessment of my knee. She provided me an at-home exercise program to be integral to the OSC exercise plan. By following her plan, I was able to meet my range of motion goal ahead of schedule. I then progressed to leg muscle strengthening.

I had 8 x 1 hour therapy sessions at OSC PT. My PT Technician, Brittany Hodges, escorted me to my exercise locations and coached me through each exercise to ensure I was doing each properly. At the conclusion of each session, Bill Richards did a progress assessment to ensure I was progressing. At no point, did I feel duress throughout my sessions. Every exercise was a positive experience.

I highly recommend going to OSC PT for your outpatient knee replacement physical therapy treatments. Throughout my 4 week program, Dr. Paige and her staff were very professional, encouraging and just plain friendly. I enjoyed my experiences at the OSC PT Center. Note however – self physical therapy at home IS absolutely essential to reaching your therapy goals. This takes commitment to the OSC plan for your complete surgery recovery.

Wilfred MacDonald – Outpatient Total Knee Replacement

Image of Dr. Boyd HaynesI had a total knee replacement at OSC at the end of May 2021. Dr. Boyd Haynes ( and PA Chris Schwizer) performed my surgery. I strongly recommend going to OSC and requesting Dr. Haynes in particular, for this surgery. Their services are conservative, comprehensive and professional. I requested Dr.Haynes because he previously performed hip replacement surgery on my wife and her experience was excellent.

Dr. Haynes was very thorough in terms of discussing my knee surgery and recommended for me outpatient surgery. He detailed every step of the procedure, answering clearly my questions. I reported to the hospital at 8:00 AM. By 9:30, I had completed my pre-op procedures and met with Dr. Haynes’ surgical team. The next thing I remember was waking up in a large comfortable chair at 12:30 PM. My leg was wrapped in an Ace bandage from the middle of my thigh to my ankle. The entire procedure was absolutely pain free. I was a little groggy at first, but soon ready for discharge. I had no problem getting into the passenger side seat of our car.

The next day I was visited by Dr. Haynes’ home physical therapy staff. Dr. Haynes does not use stitches or staples to close the wound. A surgical tape closes the wound and is pain free and comfortable. My wound was text book perfect. I was given a home exercise program and therapy schedule to ensure a successful surgery. Home therapy took 2 weeks (2 visits/week). I elected to go to the OSC Physical Therapy for my out-patient physical therapy. I highly recommend this group for your 4 week post-op physical therapy. The OSC Physical Therapy program is integral to Dr. Haynes’ surgical plan for a successful knee replacement. Note – it is essential to do your home exercises as prescribed by the OSC Physical Therapy professional staff. Increasing range of motion and strengthening your leg muscles are critical to a successful knee replacement.

In summary, I strongly recommend using all of OSC’s services. I especially recommend having Dr. Haynes and his team perform all aspects of the procedure. I give Dr. Haynes my highest recommendation, trust him implicitly and am very pleased with my new knee. I’m back to walking several miles per day and I’m confident I’ll be playing golf again soon – pain free.

Wilfred MacDonald 

 

Paul Sevigny, MSgt, USAF (Ret)  – Physical Therapy for Sciatica Pain

Dr. Tom ToothakerThe OSC has been my Go To place for more than twenty years. This time, it was sciatica and it was very painful. Through the expertise of Dr. Tom Toothaker and Bill Richards PTA, I am now free of this pain and am able to walk normally. Kudos to all the great folks at the OSC Physical Therapy Center!

 Paul Sevigny, MSgt, USAF (Ret)

Donna Gundersen – Shoulder Surgery

Dr. Martin ColemanMy name is Donna and I would highly recommend Dr. Martin Coleman and this facility. They went over and beyond to accommodate my needs. They do their own x-rays, open MRI and surgeries within steps away from their offices, which is very accommodating.

When you arrive you check-in with the receptionist, which has always been very friendly. I have never had to wait more than 10 minutes to be called back, very impressive.

Dr. Coleman is very passionate about his profession and answered all my concerns, before and after my surgery. I would rate Dr. Coleman a 5 star physician.

Donna Gundersen

Cyndi Fisher – Total Knee Replacement Surgery

Dr. John BurrowAs a nurse practitioner and a case manager, my priorities for a knee replacement were to minimize risk for infection, have effective pain management, coordinated care and optimal recovery of functional movement. Dr.   John Burrow and his team prepared me with what to expect, how to prepare for the surgery with pre-op exercises and and with clear infection prevention instructions for the 3 day skin prep prior to surgery. The exercises pre-op made for optimal recovery of movement and strength post-op. I was up walking with no walker at 2 days and driving at 2 weeks and back at work in under 3 weeks (my job requires little movement and I could elevate and ice my knee as needed).

The team at Mary Immaculate Hospital is laser focused on infection prevention and pain management. The unit RN and therapy staff work in a coordinated manner to manage pain, increase mobility, prevent infection and blood clots. They have a nurse-patient navigator        (Nancy) that is well versed in post-op knee replacement recovery and Dr. Burrow’s expectations. She was available to answer all questions. and provided me many helpful tips for managing pain without fear. Ice and Tylenol worked wonders and minimized the need for opiates after the first 48 hrs. She, along with the nurse case manager, coordinated my DC and post-acute care services for home care, prescriptions, follow- up appointments, post-op instructions, etc.). The Knee Replacement Recovery handbook is well done, easy to follow and extremely helpful.

This is a comprehensive program that is based on research and is patient-centered. Knee replacements are not easy, but this team approach makes for the best outcome. At 12 weeks post-op, I am walking 2 miles, riding my bike, doing exercise classes and able to work on my feet without pain for 10 or more hours a day.

This team is the best and I am so thankful to Dr. Burrow for giving me my back my active lifestyle with minimal pain and functional movement.

Cyndi Fisher