When I started at the OSC Physical Therapy facility for my knee condition, I noticed right off how great these guys were (Jamie Swale, DPT; Katelyn Turek and Douglas) and how awesome they are with caring for each patient, along with their professional attitude. I have so much I want to say about the amazing care and treatment I’m receiving and am very grateful for you guys being my therapist and my techs.
What I love most about this facility is the tremendous level of motivation that has inspired me. My therapy team is knowledgeable in all areas of this profession and always keep me informed. You guys get the job done and I thank you for your understanding, patience and just listening to any question or concern that I may have in reference to my treatment. Plus, the compassionate, heartfelt care I have been receiving since I’ve been coming to the facility. I’m doing all of the advanced exercises, which are very helpful and have helped me to improve my mobility tremendously, without stress.
OSC is the best Physical Therapy office for my treatment plan and I just wanted to take this opportunity to express my profound gratitude to you guys for taking good care of me. Thank you for your patience and understanding during this rehabilitation period. I’ll be forever grateful as I continue treatment.
Dr. Tom Toothaker
After undergoing surgery to repair a complete tear in the rotator cuff of my left shoulder, I was referred to OSC’s Physical Therapy staff to get me on the road to recovery.
I cannot say enough good things about the friendly, efficient and thoroughly dedicated professionals who assisted me during my 16 sessions. Regaining mobility in my shoulder wasn’t a walk in the park, but the camaraderie, infectious good humor, and playfulness of the entire staff while going about their very serious, efficient business of getting their charges back in shape made each visit, dare I say it, a pleasurable experience. I could smile and grimace at the same time!
I especially want to thank Tom Toothaker and Fred Wintermantel for getting each of my sessions started before handing me off to Rachel, Douglas, Caitlin and Jennifer. They made sure I was doing the exercises correctly and gave lots of encouragement to keep me motivated. And there were lots of friendly hellos from Bill, Jonathan and Josh and Christie. I miss these fine folks already!
In closing, I should like to say that I recommend these fine professionals very highly, and though it doesn’t sound right to wish some sort of physical breakdown on anyone, I would say run (if you can) to OSC’s physical therapy unit to get fixed what ails ya–and enjoy yourself while doing it!
I have been Dr. Boyd Haynes’ patient since 03/2005. He has worked miracles numerous times.
The last was 4 injections of ORTHOVISC. It is a miracle drug. I still had issues after surgery, therapy and previous injections. My knee feels brand new. I feel like a new person. I RECOMMEND ORTHOVISC HIGHLY.
Dr. Haynes, Chris, Dr. Andrus, the Physical Therapy Team and all other staff members are THE BEST.
I GIVE THEM A 10+ STAR RATING.
I am a physically fit, 61 year old female and I had been dealing with sciatica for 4 years. It started with a pain in my left calf. I tried massage therapy, TENS unit, and physical therapy. My GP referred me to OSC. I chose Dr. Jeffrey Carlson because I have several neighbors who had successful back surgery performed by Dr. Carlson.
During my first visit, back x-rays were taken right in his office. The next step was an MRI, which could have been done at the OSC, but due to a 10 day insurance approval wait time, I had done closer to my home.
At my next visit with Dr. Carlson, he evaluated my MRI and anticipated that I would need surgery, but said there was no rush. To get relief, I scheduled an epidural cortisone shot at the OSC. The first shot gave me great relief and I was so pleased! Within 2 weeks, I developed sciatica on the other side. The second shot provided no relief. The sciatica pain increased to the point that I cancelled a vacation and decided to schedule surgery.
Dr. Carlson chose to perform a PLIF – Posterior Lumbar Interbody Fusion on October 29, 2019 at Bon Secours, Mary Immaculate in Newport News. Just before surgery, Dr. Carlson asked if I was ready to get this Sciatica taken care of and the next thing I knew, I was out of surgery, awake and 100% of my sciatica was gone! I was able to leave after a few hours of recovery.
I am now 6 weeks post surgery. I feel great! I teach 6 fitness classes a week and have 10 personal fitness clients. I was able to teach classes 1 week after surgery.
I have had conversations with two other individuals at my church who also had back surgery at other spine centers. In comparison, I feel my care was superior. In particular, my follow up care includes a Bone Growth Stimulator device that has proven to speed up bone fusion. My two friends did not have this as part of their therapy.
I continue to make gains in range of motion and flexibility through 6 weeks of physical therapy prescribed by Dr. Carlson. If you are contemplating back surgery, I can give Dr. Carlson a resounding vote of confidence!
I am a 49 year old from Williamsburg, VA. I am very active and my exercise routine includes long distance running, biking and cross training. Three years ago, I started having neck issues that eventually caused numbness in my fingers, shooting pain in my neck and stiffness so bad I couldn’t turn my head from side to side. After exhausting all my options, including Physical Therapy, chiropractic care, dry needling and massage, I went to see Dr. Jeffrey Carlson.
An MRI showed I had degenerative disc disease affecting C5-C7. We tried several steroid injections, which didn’t help at all. Finally, we decided on surgery. THEN my insurance company balked and refused to cover it. Dr. Carlson and his staff went way beyond the call of duty with multiple appeals and peer-to-peer consults. They really went to bat for me! After nearly a year of appeals, I was approved for a two-level fusion (C5-6 and C6-7).
Dr. Carlson and his staff fully prepared me for the surgery. I understood what to expect before, during and after surgery. They explained everything, and answered all questions I had, no matter how small.
The surgery was out-patient. I wore a neck brace for two weeks, and followed all instructions. At the end of two weeks, I was able to walk up to 2.5 miles without any problem. I am 7 weeks out now and my activity level has increased nearly to the level it was before I was in so much pain. I am currently in physical therapy to regain neck mobility. My muscles need to learn how to stop protecting my neck so it can turn again!
I hope I never need another surgery, but if I do, I would not hesitate to call Dr. Carlson. He’s a top-notch surgeon who clearly cares about the well-being of his patients.
After Dr. Jeffrey Carlson replaced my second knee, it seemed to heal more slowly and I was dejected. Dr. Carlson wisely took me out of in-home physical therapy and assigned me to Dr. Tom Toothaker at OSC Physical Therapy. I had used them for years and felt comfortable with my OSC PT family of providers.
Tom took my case on personally. His daily encouragement and motivation caused me to try harder and we were able to celebrate the small steps together!
My appointments are at 7:00 AM and I’m not a morning person, but Autumn at the front desk is and she greets each one of us with joyful encouragement. Then Rachel, Tom’s assistant, keeps the session rolling with her positive attitude as we exercise together.
I would like to encourage you to not be afraid of the pain and stress that normally comes with Physical Therapy. You can trust the family at OSC PT to treat you as their most important patient throughout your sessions!
In 2014, Dr. Boyd Haynes performed an anterior hip replacement surgery on me. It was to relieve the painful effects of arthritis and an injury I received while serving in the Army, that was robbing me of an active lifestyle.
As time has passed, my hip and leg have healed and I have gained the strength back in my legs. Within six months of my surgery, I was looking for an exercise with less impact (than my former running) and I turned to bicycle riding. It was a slow start, but through encouragement by Dr. Haynes, and OSC Physical Therapy, I have worked up to riding 200 miles a month as a general routine.
I could not have done this if not for the expert work of Dr. Haynes and the staff at the Orthopedic Spine Center. My progress improves with each day – as noted through my achievement of riding 2500 miles in 2018 and riding my first Century ride – 100 miles in 6.5 hours.
Thanks again to Dr. Haynes and the OSC staff for giving me my life back.
Thank you, Dr. John Burrow (hip replacement surgery), Dr. Paige Tretter and Fred Wintermantel, PTA (Physical Therapy)!
My hip replacement surgery and Physical Therapy experience have been one-of-a-kind! Although it was physically challenging (and a little frightening) in the beginning, I really am enjoying my progress. Thanks to you all, I am now more mobile, walking without my cane for the first time in almost two years. I look forward to working with OSC in the future. I certainly will recommend your facility to anyone I know.
I went to Dr. Jeffrey Carlson because I was in severe pain and could hardly walk. Dr. Carlson found that I had tendinitis in both hips, which also caused pain in my knees and legs. His Physician Assistant, Tonya, gave me cortisone injections in both hips. Dr. Carlson sent me to Physical Therapy, across from his office.
Dr. Paige Tretter and Josh Hancock, PTA, worked together and instructed me in strength training exercises…they were very dedicated. Those exercises were the BEST thing that’s happened to me. I’m NO longer limping, can walk normally and they took the pain away. A BIG “THANK YOU” to everyone!!!
I was suffering with back pain for about three years from a pinched nerve. Dr. Jeffrey Carlson gave me an option that would relieve my back pain issue. I had the laser surgery done on 3/25/19. I am now pain free, with the help of surgery and physical therapy.
I feel free of pain. I want to thank Dr. Carlson for a job well done.
Dorian J. Johnson