Testimonials: Physical Therapy

Charlotte Mitchell – Total Knee Replacement & Physical Therapy

Image of Dr. Boyd HaynesMy second knee replacement was completed in December 2019 and performed by my most trusted OSC Physician, Dr Boyd Haynes.

Although this knee replacement was physically challenging (due to intense pain and swelling) in the beginning, I had no fears because I knew I was in the best hands of the most professional Physical Therapy Center on the Peninsula, OSC Therapy Center.

 

Dr. Tom Toothaker, Clinic Director of OSC Physical Therapy and Josh Hancock, Physical Therapist Assistant, guided me through 3+ months of many challenging exercises; various pain relief techniques, motivation when I felt down due to my impatience and professional genuine care!!

 

Thanks to Dr. Toothaker, PTA Hancock, and the great team of assistants, for improving the quality of my life once again! I am now fully mobile; walking without my cane, squatting and most importantly racing up and down stairs for the first time in many, many years.

My friends can’t believe how well I did with my PT and how I was motivated by the OSC staff! I highly recommend your facility to anyone! Thank you all so much for helping me to walk once again without pain!

Charlotte Mitchell

Beverly Creekmore – Total Knee Replacement Surgery & Post-op Physical Therapy

Dr. Boyd Haynes, IIII had Total Knee Replacement (TKR) on February 5, 2020. I was so afraid going into this surgery but I can honestly say it was so much better than I expected. Dr. Boyd Haynes did a great job, my knee is so strong now and I can do all of my daily activities…finally! He has such a great bedside manner and answered all my concerns and is so reassuring.

 

 

 

 

 

I did Physical Therapy at OSC with Dr. Paige Tretter and Fred Wintermantel. Again, a great experience! They are both excellent and always were encouraging and kept me informed of how I was progressing. A great staff there, from the front desk to the ladies that helped me through my exercises. I appreciate everyone of you.

Image of Dr. Paige TretterAgain, thank you all so much !!! I’ll definitely recommend OSC.

Beverly Creekmore

Debbie Lehrer – My Husband’s Total Knee Replacement

Image of Dr. Boyd HaynesI’m writing on behalf of my husband. He had a total knee replacement on 2/19/20, performed by OSC’s Dr. Boyd Haynes. I’ve been so impressed with the entire process, from the scheduling of the surgery to how quickly his disability paperwork was submitted, to the entire experience at the hospital. We were both greeted so nicely at Mary Immaculate Hospital..all of the nurses were fantastic, the care he got was great. While he was in the recovery area, one of the nurses called twice to update me on his progress. His surgery was at 7:30 AM and we were home by noon.

That night, I got a call from Dr. Haynes to check on how my husband was doing. That personal touch, is unheard of these days!  Encompass Home Health called the night of his surgery and set up times for the nurse and physical therapist to come out to our home the next day. I had 100% confidence in both the nurse and Physical Therapists. The Physical Therapist, Sam, she was fantastic. She really got him moving and motivated. He stopped using the walker most of the time on day 4.

He’s now 3 weeks post-op and no longer is even using the cane. He has been doing outpatient Physical Therapy w/ Dr. Tom Toothaker at OSC, he is really wonderful. He’s following the home exercise program that Tom made for him.

From the spouse’s point of view, this entire experience was wonderful. With Dr. Haynes surgical skill, with the Home Health PT and Tom’s physical therapy program, my husband is having a wonderful recovery. I would highly recommend Dr. Boyd Haynes and OSC to everyone!!

Debbie Lehrer

Corey Rodriguez – Physical Therapy for Work-Related Back Injury

Image of Dr. Jamie SwaleI went to Dr. Mark McFarland for a back injury I sustained at work. He told me what he thought the cause was and that I should do Physical Therapy before considering surgery or other options. I 100% supported this decision.

The Physical Therapists I worked with did an awesome job helping figure out what worked and what didn’t. The facilities and equipment was state of the art. The staff is very knowledgeable and answered all of my questions. And the best part is I felt like Dr. Jamie Swale and Fred Wintermantel were my friends. I hope to see them again, but not in these circumstances.

I would recommend OSC to anyone with an injury or needing physical therapy. Thanks again Dr. McFarland, Jamie, Fred, and everyone else who helped me.

Corey Rodriguez 

Cecil S. – Spine Surgery & Physical Therapy

Jeffrey Carlson, M.D.

I was referred to the Orthopaedic & Spine Center (OSC) for my lower back pain. After approximately 10 years of off and on back issues I recently experienced heightened and continuous pain. It was my first experience with OSC and Dr. Jeffrey Carlson. Dr. Carlson reviewed my MRI and x-rays with me and explained the cause and effects of my pain. He explained the options for addressing my issues.

After trying the epidural as my first option, it became obvious surgery would be my best option. Dr. Carlson set the process in motion for my surgery. I’ve been extremely impressed with the thorough planning, coordination, scheduling and execution processes of OSC. I’m very happy with surgery by Dr. Carlson and the healing results.

I recently started Physical Therapy at OSC’s therapy facility. I’m equally impressed and satisfied with that facility and its personnel. Everyone I’ve come into contact with at OSC have made for a welcoming experience. I will definitely and highly recommend OSC to family and friends.

Cecil S.

E. Lee – Physical Therapy for Osteoarthritis of the Knees

When I started at the OSC Physical Therapy facility for my knee condition, I noticed right off how great these guys were (Jamie Swale, DPT; Katelyn Turek and Douglas) and how awesome they are with caring for each patient, along with their professional attitude.  I have so much I want to say about the amazing care and treatment I’m receiving and am very grateful for you guys being my therapist and my techs.

What I love most about this facility is the tremendous level of motivation that has inspired me. My therapy team is knowledgeable in all areas of this profession and always keep me informed.  You guys get the job done and I thank you for your understanding, patience and just listening to any question or concern that I may have in reference to my treatment.  Plus, the compassionate, heartfelt care I have been receiving since I’ve been coming to the facility. I’m doing all of the advanced exercises, which are very helpful and have helped me to improve my mobility tremendously, without stress.

OSC is the best Physical Therapy office for my treatment plan and I just wanted to take this opportunity to express my profound gratitude to you guys for taking good care of me.  Thank you for your patience and understanding during this rehabilitation period.  I’ll be forever grateful as I continue treatment.

Thank  you!

E. Lee

Michael Otting – Physical Therapy for Rotator Cuff Repair Surgery

Image of Dr. Tom Toothaker

Dr. Tom Toothaker

After undergoing surgery to repair a complete tear in the rotator cuff of my left shoulder, I was referred to OSC’s Physical Therapy staff to get me on the road to recovery.

I cannot say enough good things about the friendly, efficient and thoroughly dedicated professionals who assisted me during my 16 sessions. Regaining mobility in my shoulder wasn’t a walk in the park, but the camaraderie, infectious good humor, and playfulness of the entire staff while going about their very serious, efficient business of getting their charges back in shape made each visit, dare I say it, a pleasurable experience. I could smile and grimace at the same time!

I especially want to thank Tom Toothaker and Fred Wintermantel for getting each of my sessions started before handing me off to Rachel, Douglas, Caitlin and Jennifer. They made sure I was doing the exercises correctly and gave lots of encouragement to keep me motivated. And there were lots of friendly hellos from Bill, Jonathan and Josh and Christie. I miss these fine folks already!

In closing, I should like to say that I recommend these fine professionals very highly, and though it doesn’t sound right to wish some sort of physical breakdown on anyone, I would say run (if you can) to OSC’s physical therapy unit to get fixed what ails ya–and enjoy yourself while doing it!

Michael Otting

Jon-Betty King – Non-surgical Treatment for Knee Arthritis

Image of Dr. Boyd HaynesI have been Dr. Boyd Haynes’ patient since 03/2005. He has worked miracles numerous times.

The last was 4 injections of ORTHOVISC. It is a miracle drug. I still had issues after surgery, therapy and previous injections. My knee feels brand new. I feel like a new person. I RECOMMEND ORTHOVISC HIGHLY.

Dr. Haynes, Chris, Dr. Andrus, the Physical Therapy Team and all other staff members are THE BEST.

I GIVE THEM A 10+ STAR RATING.

Jon-Betty King

Janet Sandeen – Lumbar Spine Fusion Surgery

Jeffrey Carlson, M.D.

I am a physically fit, 61 year old female and I had been dealing with sciatica for 4 years. It started with a pain in my left calf. I tried massage therapy, TENS unit, and physical therapy. My GP referred me to OSC. I chose Dr. Jeffrey Carlson because I have several neighbors who had successful back surgery performed by Dr. Carlson.

During my first visit, back x-rays were taken right in his office. The next step was an MRI, which could have been done at the OSC, but due to a 10 day insurance approval wait time, I had done closer to my home.

At my next visit with Dr. Carlson, he evaluated my MRI and anticipated that I would need surgery, but said there was no rush. To get relief, I scheduled an epidural cortisone shot at the OSC. The first shot gave me great relief and I was so pleased! Within 2 weeks, I developed sciatica on the other side. The second shot provided no relief. The sciatica pain increased to the point that I cancelled a vacation and decided to schedule surgery.

Dr. Carlson chose to perform a PLIF – Posterior Lumbar Interbody Fusion on October 29, 2019 at Bon Secours, Mary Immaculate in Newport News.  Just before surgery, Dr. Carlson asked if I was ready to get this Sciatica taken care of and the next thing I knew, I was out of surgery, awake and 100% of my sciatica was gone! I was able to leave after a few hours of recovery.

I am now 6 weeks post surgery. I feel great! I teach 6 fitness classes a week and have 10 personal fitness clients. I was able to teach classes 1 week after surgery.

I have had conversations with two other individuals at my church who also had back surgery at other spine centers. In comparison, I feel my care was superior. In particular, my follow up care includes a Bone Growth Stimulator device that has proven to speed up bone fusion. My two friends did not have this as part of their therapy.

I continue to make gains in range of motion and flexibility through 6 weeks of physical therapy prescribed by Dr. Carlson. If you are contemplating back surgery, I can give Dr. Carlson a resounding vote of confidence!

Janet Sandeen

Laura Barrow – Multi-level Cervical Spine Fusion Surgery

Image of Laura Barrow and friendI am a 49 year old from Williamsburg, VA. I am very active and my exercise routine includes long distance running, biking and cross training. Three years ago, I started having neck issues that eventually caused numbness in my fingers, shooting pain in my neck and stiffness so bad I couldn’t turn my head from side to side. After exhausting all my options, including Physical Therapy, chiropractic care, dry needling and massage, I went to see Dr. Jeffrey Carlson.

An MRI showed I had degenerative disc disease affecting C5-C7. We tried several steroid injections, which didn’t help at all. Finally, we decided on surgery. THEN my insurance company balked and refused to cover it. Dr. Carlson and his staff went way beyond the call of duty with multiple appeals and peer-to-peer consults. They really went to bat for me! After nearly a year of appeals, I was approved for a two-level fusion (C5-6 and C6-7).

Dr. Carlson and his staff fully prepared me for the surgery. I understood what to expect before, during and after surgery. They explained everything, and answered all questions I had, no matter how small.

The surgery was out-patient. I wore a neck brace for two weeks, and followed all instructions. At the end of two weeks, I was able to walk up to 2.5 miles without any problem. I am 7 weeks out now and my activity level has increased nearly to the level it was before I was in so much pain. I am currently in physical therapy to regain neck mobility. My muscles need to learn how to stop protecting my neck so it can turn again!

I hope I never need another surgery, but if I do, I would not hesitate to call Dr. Carlson. He’s a top-notch surgeon who clearly cares about the well-being of his patients.

Laura Barrow