Testimonials: Physical Therapy

Carolyn Masser – Physical Therapy

I was impressed with my original evaluation by Dr. Tom Toothaker and subsequent treatment by Physical Therapists Victoria, Josh, and Bill. My complaint of muscle spasms was targeted in treatment and resulted in an exercise program for me to follow to prevent similar symptoms in the future.

All the staff, including front desk folks, technicians and therapists were very pleasant and professional. I will recommend to others and return for treatment when/if necessary.

Carolyn Masser 

Kerri Vailati – Physical Therapy

Victoria Bartnikowski – PTA and Corey at the Physical Therapy Center took great care of me and met my needs 100%. Corey is great at explaining each exercise and extremely patient as you struggle to reach your goals. Victoria treats each patient with respect and a gift of laughter, which caused me to be less stressed. This team is to be commended for their support and for making me feel as if I was their most important patient of the day on every visit.

Every time I step through the doors of the Physical Therapy building, Cliff greets me by name. He realizes that those of us standing in line are usually in pain and hurries to get us through the process. Cliff keeps a smile on his face and in his voice He is to be commended!

Kerri Vailati


Carole Stockberger – Partial Knee Replacement

Dr. Boyd Haynes was sympathetic and answered all my questions before, during and after surgery. The surgery was scheduled quickly and the process was efficient. All of the staff were caring.

My Physical Therapy went well and took in less time than expected.  My pain was managed very well during my recovery and healing. Having had a partial knee replacement by Dr. Haynes; I will look to him for all my Orthopedic needs and any future surgery. I have already referred friends to Dr. Haynes and will continue to do so. My friends have thanked me because their experience was as positive as mine.

Carole Stockberger

Sherry – Spinal Surgery

About a year ago, I woke up suddenly in extreme pain, I could not walk. After many trips to the doctors, the cause was diagnosed, I had a nerve that was touching a vertebrae. I did everything but fly a kite in a thunderstorm to relieve the pain.

Since I was very apprehensive about BACK SURGERY, I figured interviewing some doctors would help. So I did my research, read bios, surgery experience for my particular condition, testimonials etc. One of the surgeons I visited was Dr. Jeffrey Carlson; he won out. I even felt happy after I left his office. He looked at my MRI, pointed to the issue and explained clearly how he would fix it. Answered my questions and provided literature for me to review. GREAT! That’s what I needed. My apprehension disappeared.

The surgery day was exactly as described, the pre- and post-op experience was great. I AM NOW PAIN FREE. I CAN WALK WITHOUT SCREAMING OUT IN SUDDEN PAIN. Thank GOD! I am going to physical therapy now, to strengthen my muscles and stretch them out.

I have no complaints. Dr. Carlson has a very good bedside manner, he listens and helps you to understand your issue, he was very confident of my outcome which gave me the confidence to proceed with the surgery. Thank you, Dr. Carlson!!!!!


Veronica Long – Physical Therapy for Bursitis of the Hip

Earlier this summer, I had the wonderful experience of working with Junmei Pan, Victoria and Tom at the OSC Physical Therapy Center when I was suffering with bursitis of my hip.

They were very knowledgeable, informative and thorough. They took the time to explain what was going on and how to do each exercise.

On one occasion, I had to take my 7 year old granddaughter with me and they not only talked to her about the job of a physical therapist, but let her “help”!

I would highly recommend this practice to anyone needing the services of a physical therapist.

Veronica Long 

Richard Tamashiro-Costa – Physical Therapy After Motorcycle Accident

At 61 years young, I survived a motorcycle accident in which I broke 9 ribs in multiple places as well as my collar bone and shoulder blade. I was healing well, but had limited use of my right arm. This was very depressing as I thought I would never be able to ride again, play a round of golf or do many of the things I had been enjoying for years.

I came to OSC Physical Therapy to try to get the range of motion and strength back in my shoulder, so that I could resume my exercise regimen and get back on a motorcycle. As I was anxious to start my physical therapy, I was very impressed that they were able to schedule my evaluation appointment within two days of my initial call, and my first physical therapy appointment a few days later.

In the 8 weeks that followed, I worked with DPT Jamie Swale, PTA Heather Cole and techs Corey and Zach twice a week. After the first few sessions working with them and doing the stretches and exercises they prescribed, I could tell that, with hard work, I would be very close to regaining full use of my arm.

I “graduated” and they sent me home with a list of exercises to continue my progress. I will be forever grateful for the care and the motivation that Jamie, Heather, Corey and Zach gave me which, not only helped me get through the sometimes painful workouts, but also got me back on a motorcycle again.

If you or anyone you know needs physical therapy, I wholeheartedly recommend OSC. The quality of the facility and equipment is five star and the staff is AMAZING!!

Richard Tamashiro-Costa

Debbie Collier – Physical Therapy

I have gained new respect for the value of Physical Therapy. It has improved my mobility by at least ten fold. It has taken me from a slumped over, partially feeble, crooked old woman (with a crooked old smile and a crooked old cane trying to walk a crooked old mile) to a virtually upright structure with no assistive-walking devices and a lot happier face. My Physical Therapist – Tom Toothaker, DPT.

It is not an easy process and requires dedication, but is so worth it if you value your mobility. I absolutely believe if I was directed to this path so many years ago, I would not have become that “crooked old lady”. PT rocks and I hope the medical field and the public will learn to put that foot forward first, instead of almost the last resort.

Debbie Collier

John Johnson – Lumbar Fusion Surgery for Spinal Stenosis

I am currently a very healthy and still somewhat athletic seventy-two year old male. All my life, from high school until today, I have been physically active in some kind of sport or work out type exercising. In the past I have played football, wrestling, baseball, and long distance running. I have been a utility lineman, which requires extreme lower and upper body strength to climb poles. I was, before spinal issues, and currently am, a barbell strength lifter, which basically entails progressively lifting heavy weights at low (4-6) repetitions.

In 1993, I initially developed left side sciatica that manifested itself as pain and tingling down my left leg. The time period of several years immediately preceding this sciatica issue, I was doing a lot of long distance running, prepping for some half-marathons. This episode led to a surgery to repair a herniated L4-L5 disk, and all was well after that, but my long distance running, at my choice, pretty much ended. I then took up lifting weights off and on until today.

I began serious barbell strength training in 2015, which is very late for a man my age, but doable if the lifts are done correctly. Weight lifting is inherently unsafe, but lots of fun for those of us that choose to do it. I was also doing some short jogging runs along with that, although I shouldn’t have combined the two, simply because there is not enough muscular stress recovery time between the two activities. Some things you learn the hard way.

In the spring of 2016, I had shoulder surgery by Dr. Martin Coleman at OSC, due to an injury as a result of heavy bench pressing. Dr. Coleman gave me Percocet-oral for post-op pain, but I didn’t need it. I followed his post-op physical instructions and I healed very quickly, as far as normal shoulder use. It was a several months before I could lift heavy weights again using my shoulder. A year later and my shoulder is lifting heavy weights again. I was very happy with Dr. Coleman and the entire OSC staff.

While recuperating from the shoulder surgery, I was not lifting at all, so I started doing variable distance wind sprints from 10 yards up to 100 yards for cardiovascular training. This worked very well as far as great weight control and cardio endurance. A couple of months after shoulder surgery, I was back to heavy lifting (lower body only) again, except for presses that involved my shoulder. I was beginning to notice my glute area muscles were chronically burning, not during, but after my workouts. I thought that it was from doing heavy barbell squats requiring a quick push back and up from the hips coming up out of the bottom of the squat. Or, I wondered, if it was because of the wind sprints causing chronic glute inflammation. This went on for many months, I just dealt with it, and I then began feeling sciatica symptoms again.

By then, and because of Dr. Coleman, I was sold on the OSC doctors and I had decided to go see Dr. Jeffrey Carlson, since this was a lower body spinal issue. I had also started taking 1000 mg of Tylenol alternating every six hours with 1000mg of Ibuprofen for the pain. This worked pretty well, but I knew I couldn’t do that long term. I also had to find a comfortable sleeping position.

I knew as soon as I spoke to Dr. Carlson that he had my best lifestyle, physical and emotional health interests at heart. Dr. Carlson ordered x-rays of my lumbar area the first visit. They looked bad enough, and the subsequent MRI looked horrible to me. I had lumbar spinal stenosis in at least four different places and I don’t know how I was even walking, much less lifting heavy weights. It’s amazing what the human body can do even when it is broken down. Dr. Carlson was honest and to the point – we could try pain management or surgery. The surgery would require a complete lumbar L2-S1 fusion, and he was very encouraging that if I followed his instructions completely that I would heal properly and would be able to resume everything, including heavy weight lifting, that I wanted to do. I told him that I did not want to just manage the pain, I wanted my lower back fixed. I agreed to the surgery, which was done on 27 March 2017.

Before the surgery, Dr. Carlson and I established a post-op pain level management plan. I rated a pain tolerance level between 0-10 that I felt that I could tolerate. The surgery was extensive, I stayed one night at the hospital with a self administered pain IV, and went home the next day. Before he discharged me, he was going to give me percocet to take home, but I told him that didn’t work well for me based upon past experience. He asked me how the IV was working and I told him very well. He prescribed the same as the IV medication, except oral pill form. It worked extremely well, plus I slept well at night.

After the surgery, I immediately noticed that I no longer had any pain and tingling in my legs and feet. The only source of pain was in the area of the incision which was about eleven inches, covering my entire lumbar spine area. After about two weeks, the pain was to a level that I no longer needed any pain medication at all. At less than three weeks, I was driving again.

I also went to OSC Physical Therapy for three weeks and Dr. Amanda Jetty and her PT assistants are excellent as well. As of today’s date, 28 June 2017, I have already been back in the gym for several weeks and back to lifting fairly heavy weights again and steadily progressing in my strength. My life is back to normal and completely pain free.

As a result of my experiences with Dr. Coleman, Dr. Carlson and the entire OSC staff, I will continue to use their services for all of my spine and orthopedic issues and will recommend them to anyone seeking care within the entire realm of their services. Everyone, including the non-medical staff, which works in that practice has your best, pain-free health as their goal. I already have recommended Dr. Coleman and Dr. Carlson to several people whom I think could benefit from their medical expertise and services.

John Johnson

Barbara Summers – Epidural Steroid Injections, Cervical Discectomy Surgery & PT

I injured my neck 30 years ago and lived with pain and numbness in my left arm, hand and neck every day. I went to multiple doctors, to include two other orthopaedic offices, and no one offered any help or relief until I visited Orthopaedic and Spine Center.

My first visit with Dr. Jeffrey Carlson offered me hope, he immediately explained why I had the pain and numbness and explained what my options were. I had cervical spinal stenosis, degenerative disc disease and an herniated nucleus pulposus.

I opted for cervical epidural injections with Dr. Jenny Andrus initially, as I feared having surgery. Dr. Andrus was wonderful and the injections helped for a while, just as Dr. Carlson explained.

After having the injections over a period of three years, I finally decided to talk with Dr. Carlson about surgery. He explained that, for relief of my diagnosis, I would require a cervical discectomy of my C 4-5 and C 5-6. He took the time to explain everything that I would experience and he eased my fears of having the surgery.

I had the surgery on December 6th, 2016, and immediately upon waking up from the surgery, the numbness in my left arm, hand, and neck was gone. I cannot remember the last time I had total feeling in my arm, hand and neck.

The pain that I experienced prior to the surgery was gone, Dr. Carlson was an angel. Dr. Carlson performing this surgery was the best decision I could have ever made, I feel like a new person. Prior to this surgery, I lived with pain every day of my life. I no longer have that pain. Thank you, Dr. Carlson!!! You are truly an awesome doctor and surgeon!!

After surgery, Dr. Carlson sent me to OSC Physical Therapy. I attended Physical Therapy for six weeks, under the care of Dr. Andrew Osowski and Fred Wintermantel. The Physical Therapy staff was awesome and I can now turn my neck and use my left arm fully again. Dr. Carlson and the OSC staff are wonderful.  I have recommended Dr. Carlson and OSC to many people and will continue to do so. Thank you again to Dr. Carlson and his staff, Dr. Andrus and her staff, and OSC Physical Therapy staff.

Barbara Summers

Barb Abraham – Physical Therapy

I just wanted to commend the Physical Therapists Jamie Swale and Tom Toothaker, Victoria Bartnikowski, PTA and the intern Jamey (whose last name I also don’t know) for treating me.  My last P.T. experience at another facility was a disaster. My pain increased and I ended up on a cane. This time, my treatment made me better, and the exercises I received for at home will help me be pain-free and also increase my strength. Thanks to everyone for a great experience!

Barb Abraham