Testimonials

In Suk Bolton – Multi-level Lumbar Spinal Fusion Surgery

Image of In Suk Bolton and her son

Hello there everyone, my name is Ms. In Suk Bolton from Hampton, Virginia. My physician’s name is Dr. Jeffrey Carlson, Orthopaedic Surgeon at the Orthopaedic & Spine Center in Newport News, Va.

The reason that I went to see him was because, for over 5+ years, I have been battling and dealing with really bad Sciatic Nerve Pain, which was the result of having no bone cartilage in between my 4 lower lumbar discs in the spinal column. As a result, the spinal cord was being pressed and rubbed which was causing me to have the really bad Sciatic Nerve Pain in my back and which went all the way down to my right foot.

I used to get Epidural Steroid Injections done at Sentara Pain Management and in the end, they weren’t helping my problem. So, I decided to go see Dr. Carlson at the Orthopaedic & Spine Center thanks to one of my co-workers recommending him and I must say that all the staff and nurses are very kind. Spoke with Dr. Carlson and explained what was going on with my Spinal Column and asked what options were available.

Dr. Carlson stated that he would recommend surgery and a process that was called Spinal Fusion Surgery, where basically they replace the bad disks that were causing pressure and discomfort on my Sciatic Nerve and would fuse with metal rods and bolts. I was at first very scared and very nervous, but thankfully, I had my son here and Dr. Carlson both helped to keep me at ease.

After having the surgery, I look back and I am glad and very grateful in Dr. Carlson for fixing me up. Now I must say that I have no more Sciatic Nerve Pain in my leg anymore and thanks to the Spinal Fusion Procedure, my Spinal Cord is now straight and I can now say that … “I have my life back!” At first, 1st week is the toughest week after surgery because of being in pain but afterwards, the 2nd week and on it get’s much easier. Do not lose faith or hope. It does get much better, trust me.

If anyone is going through Sciatic Nerve Pain and thinking about getting surgery, I highly recommend Dr. Carlson. He is one of the very best and will explain everything in a calm manner and help put you at ease. Thank you to everyone at Orthopaedic & Spine Center for giving me my life back!!!

 

Kerri Vailati – Physical Therapy for Knee Replacement

After Dr. Jeffrey Carlson replaced my second knee, it seemed to heal more slowly and I was dejected. Dr. Carlson wisely took me out of in-home physical therapy and assigned me to Dr. Tom Toothaker at OSC Physical Therapy. I had used them for years and felt comfortable with my OSC PT family of providers.

Tom took my case on personally. His daily encouragement and motivation caused me to try harder and we were able to celebrate the small steps together!

My appointments are at 7:00 AM and I’m not a morning person, but Autumn at the front desk is and she greets each one of us with joyful encouragement. Then Rachel, Tom’s assistant, keeps the session rolling with her positive attitude as we exercise together.

I would like to encourage you to not be afraid of the pain and stress that normally comes with Physical Therapy. You can trust the family at OSC PT to treat you as their most important patient throughout your sessions!

Kerri Vailati

Martha Miller – Non-surgical Treatment for Wrist Tendinitis

Image of Dr. Boyd HaynesI recently suffered with tendinitis in my wrist. It appeared as a small cyst at my wrist, in line with my thumb. I suffered with it for several weeks, until it began waking me up at night if I moved it the wrong way. Dr. Boyd Haynes diagnosed it as a form of tendinitis and suggested a cortisone injection. By that same evening, I noticed a lessening of the pain and the following day, there was only a slight tenderness where the injection had been. Within 2 days, there was no pain at all. It has now been 2 mos. and I am still pain free. Lesson learned….don’t hesitate to get a painful joint looked at. It doesn’t always mean surgery. Dr. Haynes has performed surgery on me for carpal tunnel and trigger finger release. Sometimes surgery is the best option; however, I appreciate the fact that Dr. Haynes always offers the least invasive approach first….and it has given me immediate relief every time!

Martha Miller 

George Crowder – Hip Replacement Surgery

Image of Dr. Boyd Haynes

I had a total hip replacement on September 11.  Prior to the surgery, I met with Dr. Boyd Haynes and  he explained exactly what he was going to do. The whole process went smoothly.

I have experienced little to no pain and I wish I had done this years ago.  The staff at OSC are extremely professional and I felt very comfortable going through this with them.

Dr. Haynes is the best and I would recommend him to anyone.

I will eventually get my left hip done and I want Dr. Haynes to perform that surgery too.    George Crowder

John De Mille – Spine and Knee Procedures

In the spring of 2019, I noticed muscle mass disappearing in my lower left leg and loss of strength. After going Dr. Jeffrey Carlsonto my PCM, which happens to be the US Navy since I am retired military, I got a referral out of the USN system to see a Spine Surgeon. I picked OSC, even though it is a long drive and traffic is terrible getting there from Va Beach. Boy, am I glad I did.

Got an appointment with Dr. Jeffrey Carlson within a week of contacting them, when I contacted some Docs here in Va Beach, I was told it would be at least 4 months.

Got my MRI done, some back x-rays and met with Dr. Carlson. He gave me what options were available. He did not push surgery, but that was one of the options. I selected surgery, as I had been down the PT road and had been dealing with Sciatica nerve pain several times in the past. I felt surgery was the best option to resolve the bulge disk issue.

After surgery, there were times when I had some numbness and some sciatica pain, but after about four weeks all resolved and no pain or numbness.

Dr. Carlson explained to me everything to expect and it was exactly how he said it would be.

I am very happy and satisfied that I used this practice, Dr. Carlson and his staff were very easy to work with and very informative.

I highly recommend this practice. In the past, when I needed some work on my knee, Dr. Boyd Haynes did it and he was outstanding as well. If you want professionals that are also a pleasure to work with, contact OSC.

John De Mille

John L. Henderson – Treatment for Sports Related Injuries

Image of Dr. Boyd HaynesDr. Boyd Haynes first treated me in 2012 for a torn meniscus; an injury that drastically affected my lifestyle and daily schedule. Dr. Haynes diagnosed the injury and explained the nature and severity of the tear, then recommended a course of action for performing a procedure to repair the tear. But then Dr. Haynes did something I was not ready for, something I had not previously experienced from a physician or surgeon…he asked me what I thought was best for me…how did I want to proceed? That might not seem like a big deal, but to me it meant the difference between a physician who treats an injury and a physician who treats a person…an individual.

Since that time, Dr. Haynes has treated me multiple times for other sports-related injuries and performed surgeries and procedures using the same professional AND personal approach. I always find that the staff at OSC is professional, prompt, and thorough in their processing of my visits. I typically take advantage of the new Check-In kiosk which provides me with the option to avoid the normal check-in line, and I believe results in a more efficient check-in process. Thinking back to the numerous times I have visited the OSC complex, whether it be the main physicians’ complex or the MRI facility, I have never had to wait more than a few minutes before being called back to an examination room, and I cannot remember a visit where I waited more than the same few minutes before being seen by the treating physician or other staff member.

I would like to say that I will never again have reason to be treated for orthopedic injuries or conditions in the future, but I am certain that I will. And because of the wonderful care and treatment I have received over the past many years from Dr. Haynes and the staff at OSC, I will not hesitate to trust them with my well-being.

I would like to personally thank Dr. Haynes for his care for me over the years. I have and will continue to recommend his services to family and friends. I consider him more than my orthopedic physician…I consider him as a friend.

Sincerely,

John L. Henderson

Michael Noehl – “Jiffy” Hip Replacement Surgery and Physical Therapy

Image of Michael NoehlIn 2014, Dr. Boyd Haynes performed an anterior hip replacement surgery on me.  It was to relieve the painful effects of arthritis and an injury I received while serving in the Army, that was robbing me of an active lifestyle.

As time has passed, my hip and leg have healed and I have gained the strength back in my legs. Within six months of my surgery, I was looking for an exercise with less impact (than my former running) and I turned to bicycle riding. It was a slow start, but through encouragement by Dr. Haynes, and OSC Physical Therapy, I have worked up to riding 200 miles a month as a general routine.

I could not have done this if not for the expert work of Dr. Haynes and the staff at the Orthopedic Spine Center. My progress improves with each day – as noted through my achievement of riding 2500 miles in 2018 and riding my first Century ride – 100 miles in 6.5 hours.

Thanks again to Dr. Haynes and the OSC staff for giving me my life back.

Michael Noehl

Andrea Chavers – Hip Replacement Surgery and Physical Therapy

Image of Dr. John BurrowThank you, Dr. John Burrow (hip replacement surgery), Dr. Paige Tretter and Fred Wintermantel, PTA (Physical Therapy)!

My hip replacement surgery and Physical Therapy experience have been one-of-a-kind! Although it was physically challenging (and a little frightening) in the beginning, I really am enjoying my progress. Thanks to you all, I am now more mobile, walking without my cane for the first time in almost two years. I look forward to working with OSC in the future. I certainly will recommend your facility to anyone I know.

Andrea Chavers 

Dennis Bolton – Questions about Spine Surgery

Image of Dr. Jeffrey CarlsonI would like like to thank Orthopaedic & Spine Center for providing outstanding service. I reached out to Shannon Woods (from out-of-state) with many questions about a potential surgery. Despite not being a current patient, Shannon and Dr. Jeffrey Carlson showed compassion and took the time to answer my questions. Based on I my experience I would highly recommend OSC.

Dennis Bolton

Sandy Roberson – Carpal Tunnel Release Surgery

Image of Dr. Boyd HaynesRecently, my sister had Carpal Tunnel surgery and she had a 5 week recovery.

I have needed this surgery for along time now, but am a self employed Hairstylist. Plus, I’m single and live alone. I was really excited to find a doctor that could do the surgery with a three day recovery.

Thank you, Dr. Boyd Haynes, for fixing my hand with minimal recovery. You are awesome!

Sandy Roberson