Testimonials

Melanie Johnson – Physical Therapy for Post-Surgical C-5 Nerve Palsy

 

On Dec 9, 2019, Dr. Jeffrey Carlson performed a posterior cervical laminectomy and inserted four rods in my spine to relieve compression of my spinal cord. The surgery went well and as always, Dr. Carlson did a great job. However, after I woke up, I found that I couldn’t use my left arm. I had a complication called a C-5 palsy, which means because the nerves between that cervical vertebrae had been compressed for so long, they had been damaged and I was going to have to “re-learn” how to use that arm.

I had physical therapy at home for about five weeks. It was determined it could be up to a year or more for me to gain the use of my arm. Mid-January, I was released to PT at OSC’s Physical Therapy Center and saw Dr. Paige Tretter for an evaluation. At that time, I could lift my left arm at about 25 degrees in front of me, couldn’t bear any weight on it or lift more than a couple of pounds. A program was set up for me and I began working with one of the therapists for about three weeks and he did a good job. But after that, I began working with Fred Wintermantel, LPTA.

Fred Wintermantel, LPTAOver the next four months, Fred worked the program that was set up for me, but he went above and beyond during each appointment to adapt therapy for me that met my specific needs to help continue healing for my neck and to help me regain the use of my arm. He would always ask how I was feeling when I came in. He would listen, really listen, and then work through my program and add or take away exercises that would better help me progress. My exercises were often difficult & sometimes painful, but I always felt encouraged to push through as I felt comfortable. Another helpful thing he did was to explain WHY we did some of the exercises we did. He would explain how using certain muscles or movements were going to help me heal. g with at the moment, because he always gave 100% to each patient, but this just shows the commitment to what he does.

Each month I would follow up with Dr. Tretter to see if I should continue my therapy. She, too, is committed to the care of her patients and always supported me continuing until we felt I was doing well enough to work on my own. She was often amazed at the progress I was making each month knowing what my prognosis was initially.

Dr. Paige Tretter

After four and half months of therapy at OSC with Fred, I am now able to lift my arm over my head, bear weight on my shoulder, use weights in my exercises and have close to 100% mobility in that arm. I still have numbness and have to limit the weight I lift/carry with my arm and believe I’ll get to 100% , but I know that had I not worked with Fred over these last months, I would be nowhere near I am now in my healing process

The skill, heart and motivation he has for his patients is not often seen and OSC should be thankful for quality employees such as Fred Wintermantel, LPTA and Dr. Paige Tretter .

Melanie Johnson

 

 

Make an appointment with Dr. Carlson or Dr. Tretter, or Fred or another OSC provider by clicking the “Request Appointment” button below or by calling (757) 596-1900.  

 

Jackie Smith – Rotator Cuff Surgeries and Shoulder Manipulation

Dr. Boyd Haynes, IIII tripped at work in August 2018 and was diagnosed with a massive rotator cuff tear. I wound up having two surgeries and a shoulder manipulation performed by Dr. Boyd Haynes and finished my Physical Therapy a couple weeks ago.

I was so fortunate to have Dr. Haynes as my surgeon and highly recommend him. His professionalism and patient follow-up is outstanding.

Jackie Smith

Jackie Smith – Physical Therapy for Rotator Cuff Surgeries & a Shoulder Manipulation

Jamie Swale, PT, DPTThank you doesn’t begin to express how grateful I am for having the absolute BEST Physical Therapy Team in the area. Having had two rotator cuff surgeries, a shoulder manipulation, and almost 17 months of PT, I know I could not have made it through without this dedicated team. There were days I was ready to give up, but Dr. Jamie Swale and the entire team were supportive, encouraging, and I always left PT with my attitude adjusted and ready to tackle another day.

I highly recommend OSC PT – you cannot ask for anyone better!

Jackie Smith

Jo Ellen Valdez – Physical Therapy after Reverse Shoulder Replacement

 

Physical Therapist in Newport NewsI went to Physical Therapy after reverse shoulder replacement surgery. I had waited so long to have surgery that I had lost a great deal of mobility and knew it was going to take a focused time in Physical Therapy to bring the shoulder back to a workable place.

Dr. Tom Toothaker was perfect for the job. He is the best Physical Therapist I’ve ever had. He set forth a plan of recovery that was just right – not too aggressive or too slow. He encouraged me to try my hardest & do a little extra to work toward achieving our goals. He was patient because it took me longer to recover and it was slow. But I looked forward to my Physical Therapy visits because of his encouragement. His humor kept the atmosphere light & on target.

I came out of Physical Therapy with my shoulder having gained excellent mobility and range of motion. I was quite pleased with the results.

Sunnie Dringenberg – Physical Therapy after Knee Replacement

This was my second knee replacement that Dr. Jeffrey Carlson at OSC did and the second time with these Physical Therapists. Joshua Hancock, LPTA, worked diligently with me and I completed my therapy in six weeks.

Dr. Tom Toothaker Image of Josh Hancock, LPTA

The place is very clean and the tables are cleaned and prepped after each patient. The whole staff was so pleasant and attentive the entire time I was there.

I truly appreciate all the work they did with me and in a way, I was sad to leave them. I’m glad I healed as I did, but they were like a second family in my life. I seriously hope I never have to

Tom Toothaker, PT, DPT                     Josh Hancock, LPTA

return for surgery or PT again, but if I should, I will definitely return to OSC and have Dr. Carlson do the surgery and Dr. Tom Toothaker be my therapist with Josh Hancock working with me. Thanks, guys!

Sunnie Dringenberg 

Brenda Applin – Spine Surgery

Image of Dr. Jeffrey CarlsonThis past August, I had my second back surgery by Dr. Jeffrey Carlson. No matter how many times I visit this facility, the entire staff treats me like I am the only patient there. Dr. Carlson has never rushed me when I had questions and when it came time for the surgery, he made me feel so comfortable about the whole thing.

I have bragged on him so much and I can even talk to my boss about him, as he did her surgery as well and she feels the same.

When I had my first surgery about thirteen years ago, it included a couple nights at the hospital. Dr. Carlson sent me flowers and I have never forgotten about that. It meant so much to me. No matter how many times I need to see a spine doctor, I will choose him. This world, by all means needs more people like Dr. Jeffrey Carlson!!!

Brenda Applin

Tonya Thomas-Gray – Multi-Level Lumbar Spinal Fusion

Dr. Carlson in the operating roomI spent years with neck & back pain, misdiagnosing, physical therapy, etc….and not LIVING! I promised my Husband on NYE 2018, we would not focus on neck/back pain, but redirect to find answers. WE DID IT!! This MAN was patient (not his virtue), understanding and truly SUPPORTIVE! He was my voice when I didn’t have one, picked me up when I couldn’t stand and fed me when I didn’t want to eat!

So eternally grateful to Dr. Jeffrey Carlson! On 9/4/19, Dr. Carlson performed a Lumbar Spinal Fusion Surgery to repair disc damage impeding my spinal cord. Best decision of my LIFE! The first 3 days…when I tell you PAIN….that is an understatement! 19 staples later…I lived with REGRET! Guilt all through me…feeling vulnerable & helpless! I prayed so hard…asking for strength… repeating, “I won’t let you down! I will LISTEN & FOLLOW! I remember my dear friend quietly sitting on the phone letting me cry. All those emotions released, turned into WILL-POWER!

The outpouring of support to my family was LIFE-CHANGING! There were three people who never left my side…GOD, my Husband & my Mom! They never gave up on me! My Husband was worried, my Mom was tired & my children were confused! GOD made the path, Hubby walked beside & Mom kept me uplifted in prayer!

My Mom is the ROCK of our family (tears)! She did what she does well which is make chaos CALM! She consoled our children & did her Grandma duties EXCEPTIONALLY!  When I tell you my relationships & friendships were tested…I got on EVERYBODY’S nerves … it wasn’t pretty, easy or nice. but their commitment was undoubtedly STRONG! It clearly opened my eyes to my PRESENTATION, PURPOSE & most importantly the PROMISE made to GOD! FOLLOWING WITHOUT QUESTION!

I love the circle I’m standing in today- PAIN FREE, NO GUILT , with NO REGRETS! THANKFUL & BLESSED for the GIFT of LIFE! Surrounded in PEACE & HAPPINESS:) THANK YOU FROM THE BOTTOM OF MY HEART, DR. CARLSON!!!

God works MIRACLES! Through Him, Nothing is Impossible! I am a BELIEVER! THANK YOU, THANK YOU, THANK YOU!!!

Tonya Thomas-Gray

Charlotte Mitchell – Total Knee Replacement & Physical Therapy

Image of Dr. Boyd HaynesMy second knee replacement was completed in December 2019 and performed by my most trusted OSC Physician, Dr Boyd Haynes.

Although this knee replacement was physically challenging (due to intense pain and swelling) in the beginning, I had no fears because I knew I was in the best hands of the most professional Physical Therapy Center on the Peninsula, OSC Therapy Center.

 

Dr. Tom Toothaker, Clinic Director of OSC Physical Therapy and Josh Hancock, Physical Therapist Assistant, guided me through 3+ months of many challenging exercises; various pain relief techniques, motivation when I felt down due to my impatience and professional genuine care!!

 

Thanks to Dr. Toothaker, PTA Hancock, and the great team of assistants, for improving the quality of my life once again! I am now fully mobile; walking without my cane, squatting and most importantly racing up and down stairs for the first time in many, many years.

My friends can’t believe how well I did with my PT and how I was motivated by the OSC staff! I highly recommend your facility to anyone! Thank you all so much for helping me to walk once again without pain!

Charlotte Mitchell

Diana “Dee” Burcher – Carpal Tunnel Release Surgery

Dr. Boyd Haynes, IIII had Carpal Tunnel surgery on March 5th. Went back to work that Monday. Surgery was a breeze, as the team at The Surgical Pavilion at Mary Immaculate is above and beyond!

Dr. Boyd Haynes is amazing!! He told me everything I needed to do after surgery. Keep hand elevated for two days… and by Saturday, I removed the bandage and started using the hand/fingers as much as possible… and all was UP hill from then on. Moving my fingers, etc. Minimal pain. 3 weeks later and getting almost back to normal. Can’t wait to get the other one done.

Diana “Dee” Burcher

Ann Hall – Two Hip Replacement Surgeries

Image of Dr. Boyd HaynesDr. Boyd Haynes has quite a “fan club” and I am a member. He has been my surgeon for, now, two hip replacements and my recoveries and long-term outcomes have been most successful. His amazing surgical skill, his warmth and graciousness, combined with his wonderful sense of humor with his patients, make the process of serious surgery much easier to bear.

He will not disappoint and I would not hesitate to recommend him as the surgeon you want and need.

Ann Hall