Testimonials

Maggie Bailey – Knee Surgery

Wow!

Knee surgery was conducted by the most professional team I have ever encountered. Dr. Boyd Haynes had an “A” team for my surgery. Wow!

Maggie Bailey

E. Lee – Physical Therapy for Osteoarthritis of the Knees

When I started at the OSC Physical Therapy facility for my knee condition, I noticed right off how great these guys were (Jamie Swale, DPT; Katelyn Turek and Douglas) and how awesome they are with caring for each patient, along with their professional attitude.  I have so much I want to say about the amazing care and treatment I’m receiving and am very grateful for you guys being my therapist and my techs.

What I love most about this facility is the tremendous level of motivation that has inspired me. My therapy team is knowledgeable in all areas of this profession and always keep me informed.  You guys get the job done and I thank you for your understanding, patience and just listening to any question or concern that I may have in reference to my treatment.  Plus, the compassionate, heartfelt care I have been receiving since I’ve been coming to the facility. I’m doing all of the advanced exercises, which are very helpful and have helped me to improve my mobility tremendously, without stress.

OSC is the best Physical Therapy office for my treatment plan and I just wanted to take this opportunity to express my profound gratitude to you guys for taking good care of me.  Thank you for your patience and understanding during this rehabilitation period.  I’ll be forever grateful as I continue treatment.

Thank  you!

E. Lee

Michael Otting – Physical Therapy for Rotator Cuff Repair Surgery

Image of Dr. Tom Toothaker

Dr. Tom Toothaker

After undergoing surgery to repair a complete tear in the rotator cuff of my left shoulder, I was referred to OSC’s Physical Therapy staff to get me on the road to recovery.

I cannot say enough good things about the friendly, efficient and thoroughly dedicated professionals who assisted me during my 16 sessions. Regaining mobility in my shoulder wasn’t a walk in the park, but the camaraderie, infectious good humor, and playfulness of the entire staff while going about their very serious, efficient business of getting their charges back in shape made each visit, dare I say it, a pleasurable experience. I could smile and grimace at the same time!

I especially want to thank Tom Toothaker and Fred Wintermantel for getting each of my sessions started before handing me off to Rachel, Douglas, Caitlin and Jennifer. They made sure I was doing the exercises correctly and gave lots of encouragement to keep me motivated. And there were lots of friendly hellos from Bill, Jonathan and Josh and Christie. I miss these fine folks already!

In closing, I should like to say that I recommend these fine professionals very highly, and though it doesn’t sound right to wish some sort of physical breakdown on anyone, I would say run (if you can) to OSC’s physical therapy unit to get fixed what ails ya–and enjoy yourself while doing it!

Michael Otting

Jen P – Treatment for Chronic Pain

Image of Dr. Raj Sureja

BEST PAIN MANAGEMENT PHYSICIAN- 5 STARS!

I have suffered with nagging pain issues for 13 years & seen nearly every physician who handles pain from Va. Beach to Richmond. Treatments that I have tried are listed on a page of loose leaf paper, front & back, to include many treatments outside of insurance. I received temporary relief from many, but nothing lasted. Thousand of dollars later and endless hours, I was ready to give up.

I am so thankful to Dr. Raj Sureja for changing my life and quickly. We are blessed to have this competent physician in the area. What makes him different? He is a highly intelligent physician who excels at listening, making an accurate diagnosis, ordering the proper imaging & builds a solid plan for treatment.

Dr. Sureja predicted my diagnosis in under 2 minutes and it was later confirmed through an MRI. He understood me when I told him I’d been through everything, did not want any type of pill, and needed something different. Pain does not always generate from where one feels it. All others wanted to inject where I hurt and I never got any lasting relief.

Dr. Sureja runs on time, is thorough and extremely organized. His office is among the most well run I’ve ever experienced. I have been in the medical field for 2 decades, in addition to being a patient at many practices. When he orders imaging, it’s seen through on the spot. Before you walk out the door, an insurance authorization has been obtained, imaging scheduled & a follow-up appointment made. You don’t get a call weeks later or have to call to see if your paperwork has been lost somehow.
Look no further, he is simply THE BEST!

Jen P

Tim Miller – Multi-level Lumbar Fusion

Spine SurgeryMY BACK, A STORY WITH A FUSION CONCLUSION

It began years ago, as many stories do. I did things I probably should not have done, forcing my back to support more off center weight than it should have. Added to those missteps were years (almost 40) of climbing vertical steel ladders of cranes with a heavy shoulder tool bag.

To combat the nagging pains, journeys to chiropractors helped. Within recent years, those chiropractor’s visits did not seem to help. The chiropractor noticed the lack of improvement and asked if I would like a referral. I replied yes. Enter Dr. Jeffery Carlson. After x-rays and a physical evaluation, Dr. Carlson showed me in the x-ray the source of my pain, the cocked vertebrae. He commented to me that  we could go whatever route I chose, but the back would not get better without surgery. Spinal fusion of L4, L5, and S1 were recommended.

I told him to schedule my surgery as soon as possible. The date was chosen only a few weeks into the future. An at-home nurse and physical therapist were scheduled ahead of time and my wife and I attended a seminar with the company that was to supply the nurse and physical therapist. I highly recommend the seminar, as you are given ideas for recovery help and what to expect.

And what might you expect? From my experience (and I was told this ahead of surgery) the first two weeks will probably be miserable (and they were) not unbearable, but certainly very uncomfortable. The wearing of the bone growth stimulator two hours a day and the back brace, when out of bed, were annoying but tolerable and good drugs kept the severe pain at bay. I tried to follow Dr. Carlson’s instructions to the letter, and I think it was the good surgery and adherence to advice that ended in very good results with elimination of lower back pain.

Thanks Dr. Carlson!

TIM MILLER

Jon-Betty King – Non-surgical Treatment for Knee Arthritis

Image of Dr. Boyd HaynesI have been Dr. Boyd Haynes’ patient since 03/2005. He has worked miracles numerous times.

The last was 4 injections of ORTHOVISC. It is a miracle drug. I still had issues after surgery, therapy and previous injections. My knee feels brand new. I feel like a new person. I RECOMMEND ORTHOVISC HIGHLY.

Dr. Haynes, Chris, Dr. Andrus, the Physical Therapy Team and all other staff members are THE BEST.

I GIVE THEM A 10+ STAR RATING.

Jon-Betty King

Tammy Carnegie – Laminectomy for Herniated Spinal Disc

 

My name is Tammy. In April 2017, I had a Lower Lumbar Laminectomy (Discs 2-4 surgery) from a different medical facility. Unfortunately, my chief complaint that I had expressed to that doctor (I found out was in disc #4-5) was not treated and I was still having the same issues. So, I made an appointment with Dr. Jeffrey Carlson for a consult.

During the consult, he made me feel confident in him about what was needed to be done. The information he showed me concerning my issue allowed me to make an informed decision. I gladly made the decision to have the surgery.

Upon my post operation (post op) visit, Dr. Carlson advised me to walk. I have a treadmill in my workout room, I started out walking a mile a day then, walking/running one mile in 17 minutes (see video MP4 Dec. 04, 2019).

Upon my 6 week “post op” appointment I walked into his office, walking upright and strong.  Dr. Carlson was so pleased with that. I’m now getting Physical Therapy to help me get back to normalcy and I plan on doing my exercises and head stands again. Thank you Dr. Carlson, you are truly lead by God, I am so happy with how this surgery turned out!

 

Tammy Carnegie doing headstands

Janet Sandeen – Lumbar Spine Fusion Surgery

Jeffrey Carlson, M.D.

I am a physically fit, 61 year old female and I had been dealing with sciatica for 4 years. It started with a pain in my left calf. I tried massage therapy, TENS unit, and physical therapy. My GP referred me to OSC. I chose Dr. Jeffrey Carlson because I have several neighbors who had successful back surgery performed by Dr. Carlson.

During my first visit, back x-rays were taken right in his office. The next step was an MRI, which could have been done at the OSC, but due to a 10 day insurance approval wait time, I had done closer to my home.

At my next visit with Dr. Carlson, he evaluated my MRI and anticipated that I would need surgery, but said there was no rush. To get relief, I scheduled an epidural cortisone shot at the OSC. The first shot gave me great relief and I was so pleased! Within 2 weeks, I developed sciatica on the other side. The second shot provided no relief. The sciatica pain increased to the point that I cancelled a vacation and decided to schedule surgery.

Dr. Carlson chose to perform a PLIF – Posterior Lumbar Interbody Fusion on October 29, 2019 at Bon Secours, Mary Immaculate in Newport News.  Just before surgery, Dr. Carlson asked if I was ready to get this Sciatica taken care of and the next thing I knew, I was out of surgery, awake and 100% of my sciatica was gone! I was able to leave after a few hours of recovery.

I am now 6 weeks post surgery. I feel great! I teach 6 fitness classes a week and have 10 personal fitness clients. I was able to teach classes 1 week after surgery.

I have had conversations with two other individuals at my church who also had back surgery at other spine centers. In comparison, I feel my care was superior. In particular, my follow up care includes a Bone Growth Stimulator device that has proven to speed up bone fusion. My two friends did not have this as part of their therapy.

I continue to make gains in range of motion and flexibility through 6 weeks of physical therapy prescribed by Dr. Carlson. If you are contemplating back surgery, I can give Dr. Carlson a resounding vote of confidence!

Janet Sandeen

Alice Grady – Total Knee Replacement

Image of Alice Grady on a mountain topI am a 71-year-old outdoorsy woman living in Mathews County, VA. I started seeing Dr. Boyd Haynes for my knee over eight years ago. My knees were in bad shape back then, but I told him I didn’t want to do replacement. So, he worked with me, patiently trying every type of injection, physical therapy, etc. for years.

Eventually my knee became so bad, I couldn’t get on or off my horse without assistance, and I rode in constant pain. My knee woke me up at night, and I couldn’t easily go up or down stairs. I couldn’t even get out of my kayak! I finally decided to bite the bullet and get a new knee.

I was terrified (the reason I put it off so long), but my results were fabulous! I am so pleased Dr. Haynes was my surgeon. I was up and around quickly. I can get on and off my horse with no problem. I am riding much better now that I have a functional leg!   Life is so much better, I wish I had done it sooner. I even did some hiking in the Canadian Rockies this summer. And, not that it matters, but my scar is barely noticeable.

I highly recommend Dr. Boyd Haynes. When I need my other knee replaced, Dr. Haynes will definitely be my choice.

Alice Grady

Laura Barrow – Multi-level Cervical Spine Fusion Surgery

Image of Laura Barrow and friendI am a 49 year old from Williamsburg, VA. I am very active and my exercise routine includes long distance running, biking and cross training. Three years ago, I started having neck issues that eventually caused numbness in my fingers, shooting pain in my neck and stiffness so bad I couldn’t turn my head from side to side. After exhausting all my options, including Physical Therapy, chiropractic care, dry needling and massage, I went to see Dr. Jeffrey Carlson.

An MRI showed I had degenerative disc disease affecting C5-C7. We tried several steroid injections, which didn’t help at all. Finally, we decided on surgery. THEN my insurance company balked and refused to cover it. Dr. Carlson and his staff went way beyond the call of duty with multiple appeals and peer-to-peer consults. They really went to bat for me! After nearly a year of appeals, I was approved for a two-level fusion (C5-6 and C6-7).

Dr. Carlson and his staff fully prepared me for the surgery. I understood what to expect before, during and after surgery. They explained everything, and answered all questions I had, no matter how small.

The surgery was out-patient. I wore a neck brace for two weeks, and followed all instructions. At the end of two weeks, I was able to walk up to 2.5 miles without any problem. I am 7 weeks out now and my activity level has increased nearly to the level it was before I was in so much pain. I am currently in physical therapy to regain neck mobility. My muscles need to learn how to stop protecting my neck so it can turn again!

I hope I never need another surgery, but if I do, I would not hesitate to call Dr. Carlson. He’s a top-notch surgeon who clearly cares about the well-being of his patients.

Laura Barrow