Dr. Boyd Haynes first treated me in 2012 for a torn meniscus; an injury that drastically affected my lifestyle and daily schedule. Dr. Haynes diagnosed the injury and explained the nature and severity of the tear, then recommended a course of action for performing a procedure to repair the tear. But then Dr. Haynes did something I was not ready for, something I had not previously experienced from a physician or surgeon…he asked me what I thought was best for me…how did I want to proceed? That might not seem like a big deal, but to me it meant the difference between a physician who treats an injury and a physician who treats a person…an individual.
Since that time, Dr. Haynes has treated me multiple times for other sports-related injuries and performed surgeries and procedures using the same professional AND personal approach. I always find that the staff at OSC is professional, prompt, and thorough in their processing of my visits. I typically take advantage of the new Check-In kiosk which provides me with the option to avoid the normal check-in line, and I believe results in a more efficient check-in process. Thinking back to the numerous times I have visited the OSC complex, whether it be the main physicians’ complex or the MRI facility, I have never had to wait more than a few minutes before being called back to an examination room, and I cannot remember a visit where I waited more than the same few minutes before being seen by the treating physician or other staff member.
I would like to say that I will never again have reason to be treated for orthopedic injuries or conditions in the future, but I am certain that I will. And because of the wonderful care and treatment I have received over the past many years from Dr. Haynes and the staff at OSC, I will not hesitate to trust them with my well-being.
I would like to personally thank Dr. Haynes for his care for me over the years. I have and will continue to recommend his services to family and friends. I consider him more than my orthopedic physician…I consider him as a friend.
John L. Henderson