Joel D. Snyder III – Hip Replacement

I had progressively failing right hip for several years and the time finally came. My hip replacement went off without a hitch. I practically waltzed down the hall the first time I got out of bed. The hip has worked perfectly and rehab was beautiful for five weeks until an epidural in my back wore off. Hip is perfect!

Dr. Hayne’s part in trying to fix my body has been OK in all respects!

Bruce Liles – Spine Surgery

Bruce LilesMy name is Bruce Liles and I am 59 years old. I have lived and worked in Newport News, VA since the early 70’s. I have always been very active. I work out at the gym several times a week and our family goes on active vacations, including snow skiing, camping, hiking and white-water rafting. I played sports in High School and I am a former casual runner and enjoy an occasional round of golf. My wife and I also enjoy working in the yard and flower beds.

A few years ago, I began to experience low back and right leg pain. I began to moderate some of my activity to try and reduce the frequency and duration of the flare-ups and began a more rigorous stretching routine. This helped for a while, but then the pain began to get worse and more frequent. I was referred to a local neurosurgeon and after reviewing an MRI of my spine, he told me nothing could be done surgically, given the severity of the degenerative disc disease at the L5-S1 level of my lower spine. According to what he found on the MRI, a nerve that was being compressed was causing the pain. He referred me to a Pain Management Doctors for the Lumbar Spine Epidural Injections, in an effort to reduce the inflammation causing the nerve compression.

I had a total of 3 injections over a one and a half year period. The initial injection helped temporarily, but the remaining injections were not helpful. The pain began to become unbearable, disrupting every aspect of my life. The pain became so constant and severe that I was unable to get a good night’s sleep. I could not lay flat on my back. I was unable to get a good night’s sleep. I could not lay flat on my back. I was unable to stand or walk for any length of time. I had to limit my activity level due to the pain. I was using ice and anti-inflammatories for some temporary relief. I was feeling very desperate and at my wit’s end. I was also not very good company, due to the pain and lack of sleep. My wife can attest to this.

After conducting some research about local surgeons who might be able to help, I made an appointment with Dr. Jeffrey Carlson, an Orthopaedic surgeon with Orthopaedic and Spine Center in Newport News. Dr. Carlson specializes in disorders of the spine. I met with Dr. Carlson and after reviewing a recent MRI and taking a history and physical, he sat me down, smiled and said very calmly, “I can fix this”. As you can imagine, I was a bit skeptical, but at the same time, Dr. Carlson’s sense of confidence in his abilities to help me and his “no-nonsense” demeanor intrigued me. After contemplating the procedure Dr. Carlson recommended and conducting some additional research, and enduring a couple more weeks of pain, I decided to move forward with the surgery.

A few days later, I met with Dr. Carlson’s surgical scheduler, Kaye Dame. Kaye took care of all of the details, including coordinating the details with my insurance company and scheduling all of the post-surgical activity, including Physical Therapy and follow-up appointments. Kaye was very efficient, informative and helpful. She was super-friendly and concerned that things were taken care of every step of the way.

Dr. Carlson met with me the morning of my surgery and explained in detail what was going to happen and answered all of my questions. Once again, his calm and confident demeanor put me at ease. Dr. Carlson performed a laminectomy, decompression and fusion at the L4-5 level and L5-S1 level of my lower spine. In layman’s terms, he removed the part of my spine that was compressing the nerve and used two titanium rods and screws to stabilize the spine in an attempt to eliminate any further trouble in this area. The surgery took about an hour and a half.

After being moved to my room and coming to, the first thing I noticed after coming to my senses that I was flat on my back and I felt no pain! Later, I decided to take a short walk down the hallway and after a few steps, again no pain! I spend that night in the hospital and Dr. Carlson came to check on me several times that day, as well as right before I was discharged the next afternoon.

I had several follow-up appointments with Dr. Carlson to have the area x-rayed to make certain everything was as it should be. It should be noted that every time I have scheduled an appointment with the office, I have never had to wait more than 5 minutes beyond the appointment time. All of the staff, including the receptionists, Physician’s Assistants, Nurses and radiology staff were very friendly, efficient , caring and professional. I was always treated with respect and the staff have shown incredible empathy toward me during my interactions with them.

Today, I am doing extremely well. I am pain free! I have had no lingering side-effects whatsoever and it is as though I never had a problem. I am back to my old self and prior activity level. My association with OSC has been a life-changer for me. A heartfelt thank you goes out to Dr. Carlson (my hero and a great surgeon!), Kaye Dame and the rest of the staff at OSC.

Thank you,
Bruce Liles
April 20, 2014

Sheila Dalton – Hip Replacement

I am 55 years old and I live in Chesapeake, Virginia. On March 5th, 2014, Dr. Boyd Haynes performed a right Hip Replacement Surgery on me. Before finding Dr. Haynes, I had been turned down by three Orthopedic Surgeons. I had given up at the age of 55. I thought for sure I was never going to get help, even though I had Osteoarthritis in my right hip bone to bone. Every Orthopedic Surgeon had turned me down because of my weight. All three Doctors had suggested that I needed a Gastric Bypass Surgery prior to replacing my hip. My insurance does not cover this procedure. So for three years, I became a prisoner in my own home. The only time I could get out of my house was for Doctor’s Appointments and I couldn’t get out of the house without assistance. I used a walker, but I had no life. Then I saw other Testimonials from Patients that had received help from Dr. Haynes, so I thought I would give it one more try and take another trip to an Orthopedic Surgeon.

I went for my first appointment in January 2014, when the X-ray Tech came to get me, I said to her, “If there is any doubt at all that he won’t be able to help me, please do not put me through any more pain of having more X-rays.” She then said, “I’m sure he will mention the weight, but I truly believe he will be able to perform the Surgery.” When Dr. Haynes came in the room and looked at my X-rays, he asked me how I was even walking. He then showed me the X-ray and said “look at your hip” and asked “when do you want to do this Surgery?” I was so overwhelmed. He told me he had performed this Surgery on people that weighed more than I did. I was so happy I couldn’t believe what I was hearing and I broke into tears. His nurse asked me why I was crying, “are those happy tears?” I said “Yes”, then proceeded to explain to her what all that I had been through prior to finding Dr. Haynes. I really felt like my life was over until that moment. The nurse herself began to tear up.

So, I want to personally thank Dr. Haynes for giving me my life back. I am currently in Physical Therapy three times a week and I am amazed at what I am able to accomplish. It’s hard work and it can be painful at times, but I know in the end it will all be worth it. So thank you so much, Dr. Haynes, for everything.

Sandra Hayes – Physical Therapy

I want to express my deepest gratitude to Rachel Tyler and her amazing staff.

I had an absolutely wonderful experience at OSC. Ms. Tyler is an excellent therapist, professional, very knowledgeable, and truly compassionate. It’s clear that Ms. Tyler is also an excellent leader; from the moment I first entered OSC, I could sense the warm and friendly atmosphere and the sincere concern of each staff member for their patients. I have been a patient at many physical therapy facilities, OSC was by far the best.

Ms. Tyler’s assistant Ms. Catina was always so kind and accommodating, she made me feel as if nothing was ever too much to ask. The receptionists Autumn and Stachia were also so kind and friendly. It was a joy to see everyone at each appointment.

I will definitely recommend OSC to anyone. It is well-run, efficient, and deeply caring. Should I need additional help, I will definitely return to OSC!

Thanks again for everything,

Sandra Hayes

Willard Ahlman – Open MRI

I am 62 Years old and had my first MRI today. Pam Simmons was AWESOME! Made me feel comfortable, explained it all, helped me in and out of my wheelchair, and just overall seemed happy and was very pleasant. Another great experience at OSC! (My first visit with Dr. Carlson was great!) Again, I am so glad that my PCP, Denise Chernitzer recommended OSC!

Karen Wilson – Spine Surgery

Karen L. Wilson – Age 74

My Surgical Journey began with the words “Don’t worry; I’ll take good care of you.”

During the spring of 2013, I opened my newspaper and saw this tall doctor who brought a new method of spinal surgery to the area. Determined to keep this article for future reference, I kept it on my kitchen wall until December 2013.

When I made my appointment in December, it was only for a second opinion, confirming what my first Doctor said, about cervical spinal stenosis. At this point, I’ll say “Be careful of what you ask.” 

Well, I met Dr. Carlson and I was impressed with his sense of humor. However, this did not set the tone for what I was about to hear. To my utter dismay, Dr. Carlson patiently explained the seriousness of what he saw in my MRI and that I needed surgery like “yesterday”. After he explained the danger of falling or being in a car accident which could cause paralysis, I know from having problems with my left arm that I would reluctantly have to agree with him!

Needless to say, tears welled up, as Dr. Carlson explained the six weeks recovery period, and how I should proceed in scheduling surgery. Before he left the office, he looked at me and genuinely said, “don’t worry, I’m going to take good care of you.” Well, I did not realize the significance of this statement until the end of my surgical journey!

My journey was just beginning! I scheduled my surgery for January 13, 2014. On that Monday morning, I had been prepped and taken to the pre-op room. Dr. Carlson walked in, looked at me and said that he remembered me. I was relieved, but surprised, since he has seen many patients since he saw me in December. Then he shocked me by telling me that he had to shave the back of my head, but it would grow back. I was skeptical because I inherited alopecia, but more upset because I had just spent $50.00 on a hair-do that would last through surgery and recovery. However, some hair did grow back!!

Reassurances continued!! When Dr. Carlson came to my room on the second day after surgery, I told him about the pain and spasms, and he told me that it would get better but not how or when. On the 3rd day he noticed, that because of the pain, I was not moving around, so he inquired about my home caretakers! When I told him about by sister and son who worked, he told me to consider a rehab facility because he could not send me home with no one to take care of me. On the fourth day, he had a social worker to work with me for a transfer to a facility for that evening.

Dr. Carlson promised to take care of me and he followed through! Yes! Everything did get better, but Dr. Carlson was not finished!!

In 2 ½ weeks, I returned to his office and I was in a wheel chair. After noticing my progress, Dr. Carlson sincerely informed me that he wanted me out of that wheel chair. When I returned to Rehab, my therapist did not know why I was so motivated to stand up and use my walker. When I told her what my Doctor said, she quietly told me that the Rehab Center does not send people home in a wheel chair if people are capable of walking. With this information, I realized that my doctor was still taking good care of me. By the end of the next week, I was using my walker and on my way home!!

On February 3rd, I finally came home, where I had in-home nursing care, which was arranged for me by Dr. Carlson before I ever had surgery. From Feb. 3rd – 21st, a nurse and therapist came to my home every other day and they were excellent!

When I returned to Dr. Carlson six weeks later on February 25th, he removed my neck brace and told me to continue wearing my neck stimulator four hours a day until April. Moreover, I was no longer in a wheel chair or using a walker. At the end of my office visit, Dr. Carlson continued to keep his word that he would take good care of me. He recommended me for therapy, after we discussed my left arm and the muscles in my neck!

Dr. Carlson and OSC’s new therapy center is so conductive to continuous healing. The colorful rooms, the beautiful art of the bones in the body, the comfort of the chairs and equipment make doing therapy a pleasure! Of course, I cannot say enough about the front office staff, the therapist and the technicians. They are absolutely professional, pleasant, personable, and eager to help us accomplish our goals! The music and the atmosphere in the center put the icing on the cake.

One might think that Doctors take care of their patients! I say, to a certain extent. I have had at least eight surgeries, most of them major! I have never had a Doctor tell me that he was going to take good care of me and follow through step by step for twelve weeks! Doctors often assume that people have someone to take care of them and just send them home!

Regardless of the reason, I think God for blessing me with an excellent doctor and I thank Dr. Carlson for taking such good care of me, and especially for sending flowers to my room after surgery. 

I can truthfully say that I have not regretted having to travel this twelve week journey.

Dorothy O. Crute – Hip Replacements

My name is Dorothy O. Crute. I am 80 years old and I live in Newport News, VA.

In the year 2013, Dr. Boyd W. Haynes performed two hip replacement surgeries on me. In July, he operated on the right hip. The surgery went very well and the next day, I was walking down the hall and continued to progress daily. On December 4th, 2013, Dr. Haynes operated on my left hip. Again, hip replacement and with the same good results. Today is March 31st, 2014 and I am almost pain free.

Thank you God, for Dr. Haynes’ great skills and for healing my body. So if anyone out there needs hip replacement, give a call to the Orthopaedic and Spine Center at Port Warwick, off Jefferson Avenue, Newport News, VA.

Aimee Hamilton – Hip Replacement

I have been having trouble with me left hip for over 6 years. My first Ortho in 2008 found a tumor in my ball and socket joint that was creating a popping when I walked which was very uncomfortable. Then in 2010, I was having pain and clicking in the hip again, so I went under the knife for a second time, only to find a labrum tear and bone spur which was causing the pain. Then in 2013, I noticed that I was getting very stiff when I would sit for a period of time and it became painful after a while, so I started seeing Dr. Andrus to get help for what we now know was arthritis! I was done at this point and wasn’t sure what to do. That’s when Dr. A sent me to Dr. Haynes.

He came barreling through the door and said “you know there is only one option for you, right?” And I replied “I’m too young for a hip replacement.” He quickly put my mind at ease and I agreed to do it. I can’t tell you how much better I feel now without the stiffness. I’m still at present healing from surgery and feel better already. I would totally send all my family and friends to see Dr. H for anything. He was great throughout the whole experience. A lot of fun and great personality. Which is what I look for and enjoy in a Dr. Thanks Dr. H!!

Rachel Jackson – Knee & Neck Surgery

I have been fortunate to have Dr. McFarland perform surgery on me on three different occasions. The last was recently when he performed surgery on my neck. His professionalism and performance has been amazing. It has been amazing how my recovery has been following knee surgery and neck surgery. I highly recommend him to anyone. Don’t be afraid – he really cares.

Jerry Laughrun – Hip Replacement

I am 60 years old and live in Newport News, VA. Late 2013, I developed hip pain while sitting. The pain grew steadily worse and I could only sit for short periods. In December 2013, my problem was determined to be an arthritic hip joint. On February 19th, 2014, I had hip replacement surgery by Dr. Boyd Haynes at Mary Immaculate Hospital. The surgery took about an hour and I was able to go home that night. The pain in my hip immediately disappeared. Thanks to the quality of the operation and in-home Physical Therapy, I only needed the assistance of a walker for 4 days and a cane for 1 day. 6 days after the surgery, I was able to walk around my house, including up and down the stairs, without assistance. I was able to return to work 18 days after the operation. I can now sit for a long as I need at work or in a car.