Testimonials

Sandy St. Ours – Hip Replacement

Hello my name is Sandy St. Ours, I am 71 yrs. old. I would like to tell you a little about myself and my recent hip replacement surgery. I was born with a “Congenital Hip Click” , which means the hip did not stay in the hip socket. As a result my left leg is now almost 3 inches shorter than the right leg. My right leg was my so-called “Good Leg”. This leg carried my body weight because I walked on my toes on the weaker left foot. Several months ago I started having severe pain in my right leg which I thought was coming from my arthritic knee., and was traveling up the back of my leg. Finally, had some x-rays taken and I made an appt. to see Dr. Haynes. The x-rays showed arthritis in my hip , so we tried a cortisone shot …which did not help. Finally Dr. Haynes said , he believed most of the pain was coming from the hip. He said , you need a complete hip replacement surgery. Finally, in April i did just that.! I am so pleased with the results, Dr. Haynes, and his entire surgical team. i am walking, shopping etc. and all this without pain. It is so great to be pain free!!!!! Great job! In closing , I would like to encourage anyone who has such pain to seek help not only from Dr. Haynes , but any of the Dr’s and staff at OSC. A great place to get help and understanding . Thanks to my physical therapist who helped me after the surgery as well. Sincerely, Sandy St. Ours

Betty Deiters – Pain Management

I am writing this letter to let you know what a wonderful doctor you have in your office. Dr. Raj Sureja has been so good in taking care of me and keeping me going. My little dog and I love to walk all around Port Warwick and thanks to Dr. Sureja I’m able to do that. I thank him every chance I get.

Sincerely,
Betty Deiters

Elizabeth S. Ambrose – Spinal Fusion & Rotator Cuff Surgeries, Epidural Spine Injections

My name is Elizabeth S. Ambrose. I am 77 years old. I resided in Yorktown, VA until March, 2014, and now live in Simpsonville, SC. My physicians at Orthopaedic & Spine Center are Drs. Haynes, Sureja, and McFarland.

Dr. Haynes treated me for rotator cuff surgery, which was very successful. Dr. Haynes referred me to Dr. Sureja who treated me with injections for 5 years. Dr. Sureja performed these injections with skill, care, and compassion. When he decided that he had gone as far as he could, he recommended Dr. McFarland, who fused my neck vertebrae. This operation was successful, but injections are still needed at least once a year. Dr. Sureja has continued to give me injections as needed with excellent results.

All three of these physicians receive my highest recommendations.

Very Truly Yours,
Elizabeth S. Ambrose

R. Livingstone – Pain Management

Testimonial for Dr. Raj Sureja

Osteoarthritis and pain – 2 simple words that cause serious bodily damage. Arthritis is the inflammation of a joint and pain is the sensory and emotional response to that inflammation.

When I was 27 years old, I experienced my first really bad backache due to a disc problem. Physical therapy, muscle relaxants, and a couple days of rest – I was feeling so much better.

The years pass – I now have 7 children, 11 grandchildren, and 1 great grandchild. I’m presently 75 and some days it feels like all my joints are inflamed. It’s difficult to keep up with my family/to do housework and yes, it’s even hard to stand up straight. I need help! I made an appointment with Dr. Sureja. He took x-rays and said that I have spinal stenosis, radiculopathy, cervicalagia and other things I cannot pronounce or spell.

Dr. Sureja is very patient and knowledgeable. He listens intently to my list of complaints. He prescribes medicines/injections/treatments to help my pain. I don’t respond as quickly as I did when I was 27. With some of the pills/capsules, I’ve had strange side effects. The doctor would discontinue and prescribe another one. All this has been challenging for me and the doctor.

My pain is controlled at present and I am able to enjoy my family and even do a bit of yardwork. As I kneel tending my plants, I give thanks for Dr. Sureja – for his brilliant mind and caring personality.

Yvette Ferguson – Shoulder Surgery

My name is Yvette, I’m 47 years old and I live in Virginia. I have had a frozen shoulder for years. The pain has been so awful. I went to an Orthopaedic Doctor, but they didn’t want to do anything for me. So, I asked my regular doctor to give me someone else. I was referred to Dr. Boyd W. Haynes. The first day I saw Dr. Haynes, he was so great, he talked to me, shook my hand, and got to work. He gave me a shot for pain and set me up for an MRI. Then, on my 2nd visit, he told me that after all the years of pain and all I have tried to do, that it was time for surgery. I was upset at first, but I felt inside that Dr. Haynes had it under control. On the day of my surgery, Dr. Haynes came and talked to me and told me everything that he was going to do. Then, after surgery, he came and checked on me and told me what went on in surgery. I went home that night. Dr. Haynes called me at home to see how I was doing.
If I ever had to do it again, I would want Dr. Haynes to do the surgery. The only thing I can say about Dr. Haynes and his staff is that they are the best people and that Dr. Haynes is a wonderful, great person! Thank you, Dr. Haynes! He gave me my life back. Couldn’t have done it without him.
Thanks!
Yvette Ferguson

Gary Benoit – Knee Pain

My name is Gary Benoit and have been a patient with Dr Haynes for about 2 years plus. Problem is with both knees, broken parts you could say, such as meniscus tears, not aligned, looking at possible knee surgery, all resulting from years of excess wear and tear from running and playing sports in general. Thus far, the shots received over this period of time on both knees have been working quite well ICW 2 tablets of Aleve. As of this writing, I have not taken any Aleve for over a week which tells me the shots are working.

Dr Haynes is an avid listener and understands my issues with both knees. It appears to me that Dr Haynes is very knowledgeable, courteous, utmost professional care and concern with his patients and is certainly worthy of emulation.

Pamela Ausborn – Spine Surgery

About a year ago, I went to Dr. McFarland’s office for the first time. I was suffering from pain in the back, legs, and feet. My regular doctor referred me to him because he thought I was suffering from sciatica nerve. Dr. McFarland told me that I had spinal stenosis. I had three choices:
1. Physical Therapy
2. Pain meds
3. Surgery
He did not rush me to make a decision. He let me do what I want instead of pushing me into something I was afraid of (which was surgery). I tried the first 2 choices and they did not work for me. So, in October, 2013 I had the surgery. It was the best decision I made. I have my life back, pain free. This office staff and my doctor put it all together and made my life worth living again. My husband and I are retired and now we are able to do things – before a simple walk or standing was unbearable. I can play with my grandson again. Thanks to all the staff and most important, Dr. McFarland. Also, Shelly is a blessing to me!

Shirley Christian – Spine Surgery

Hello, let me introduce myself. I am a 64 year old woman, who has suffered with a bad, bad back for almost fifty years, since I fell down icy steps, selling tickets for my home church, up in the Poconos of Pennsylvania. At the time, I was rushed by ambulance over eighty miles to a very large study facility, because I had limited use in my legs and was in severe pain. After extensive therapy and years of wearing a back brace, I still used a cane to help with maneuverability. However, I lived with pain, especially whenever there was inclement weather or when I tied to do anything beyond my capabilities, which I can tell you , were very limited. All through high school and college, I had to sit on the sidelines and watch, instead of participating, because of my back. I had been advised by numerous doctors to have back surgery, but I had heard so many “horror” stories from people about the results from their surgeries, and how they were left as “cripples” after surgery, that I swore that I would NEVER have back surgery. At least I could walk, if in pain, and wasn’t in a wheelchair.

Well, all that changed in May of 2013. I thought I had gone through it all with terminal cancer, which I somehow survived, but now, all of a sudden, I could not take more than two steps without excruciating pain in my left side. I had to sit, even when I was in pain and every day it got worse. I has all types of tests done, since my doctors considered it an after-effect of the cancer and the radiation and chemo. This went on for months, until my Oncologist suggested that, because I had a bad back, maybe these symptoms were coming from that, and he referred me to Dr. Jeffrey Carlson at the Orthopaedic and Spine Center. When I visited with the doctor, he immediately had an MRI done, plus X-rays and other tests and he evaluated me. What he told me shocked me. He said that if I didn’t have surgery done, I would be in a wheelchair by the end of the year. (I had to be brought into the visit in a wheelchair by my grandson, because I couldn’t walk the distance from the front door to the examining room).

I was now faced with the most important decision of my life. I asked him if there were any alternatives. He said we could try epidurals, that is needles with medicine inserted, in my case, in both sides of the spine, to relieve pressure on the spine. However, this did not relieve the pain and doctor stressed the fact that surgery was necessary. At this point, I felt I had no choice, and, against my better judgment, I agreed to go ahead with the surgery. I cried every day until my day of surgery, December 12th. My companion, Tom, is very critical of doctors, since an accident at birth has left him with a physical disability for life, but the bedside manner of Dr. Carlson has greatly impressed him.

Doctor came to see me prior to the surgery and we talked and he gently set my mind at ease (as much as could be done for someone babbling like a brook). His confidence instills a feeling of faith in those around him. Well, as I write this, four months later, I am so very glad I had that surgery done! I have had NO more pain in my side, which by the way was coming from my hip, my back feels wonderful, not too bad even during bad weather, not like before when I had to curl up in a ball with a heating pad and pray for good weather), and thank God, no wheelchair! The way I figure it, I was just waiting for the right doctor to do the surgery. I would recommend he and his office to anyone looking for a reputable and caring facility. I am a living example of his expertise and care. Plus, everyone on his staff is always there to answer any question you may have, whether on the phone or in the office. They all made a very anxious time into a smooth, well-coordinated experience.

Joel D. Snyder III – Hip Replacement

I had progressively failing right hip for several years and the time finally came. My hip replacement went off without a hitch. I practically waltzed down the hall the first time I got out of bed. The hip has worked perfectly and rehab was beautiful for five weeks until an epidural in my back wore off. Hip is perfect!

Dr. Hayne’s part in trying to fix my body has been OK in all respects!

Bruce Liles – Spine Surgery

Bruce LilesMy name is Bruce Liles and I am 59 years old. I have lived and worked in Newport News, VA since the early 70’s. I have always been very active. I work out at the gym several times a week and our family goes on active vacations, including snow skiing, camping, hiking and white-water rafting. I played sports in High School and I am a former casual runner and enjoy an occasional round of golf. My wife and I also enjoy working in the yard and flower beds.

A few years ago, I began to experience low back and right leg pain. I began to moderate some of my activity to try and reduce the frequency and duration of the flare-ups and began a more rigorous stretching routine. This helped for a while, but then the pain began to get worse and more frequent. I was referred to a local neurosurgeon and after reviewing an MRI of my spine, he told me nothing could be done surgically, given the severity of the degenerative disc disease at the L5-S1 level of my lower spine. According to what he found on the MRI, a nerve that was being compressed was causing the pain. He referred me to a Pain Management Doctors for the Lumbar Spine Epidural Injections, in an effort to reduce the inflammation causing the nerve compression.

I had a total of 3 injections over a one and a half year period. The initial injection helped temporarily, but the remaining injections were not helpful. The pain began to become unbearable, disrupting every aspect of my life. The pain became so constant and severe that I was unable to get a good night’s sleep. I could not lay flat on my back. I was unable to get a good night’s sleep. I could not lay flat on my back. I was unable to stand or walk for any length of time. I had to limit my activity level due to the pain. I was using ice and anti-inflammatories for some temporary relief. I was feeling very desperate and at my wit’s end. I was also not very good company, due to the pain and lack of sleep. My wife can attest to this.

After conducting some research about local surgeons who might be able to help, I made an appointment with Dr. Jeffrey Carlson, an Orthopaedic surgeon with Orthopaedic and Spine Center in Newport News. Dr. Carlson specializes in disorders of the spine. I met with Dr. Carlson and after reviewing a recent MRI and taking a history and physical, he sat me down, smiled and said very calmly, “I can fix this”. As you can imagine, I was a bit skeptical, but at the same time, Dr. Carlson’s sense of confidence in his abilities to help me and his “no-nonsense” demeanor intrigued me. After contemplating the procedure Dr. Carlson recommended and conducting some additional research, and enduring a couple more weeks of pain, I decided to move forward with the surgery.

A few days later, I met with Dr. Carlson’s surgical scheduler, Kaye Dame. Kaye took care of all of the details, including coordinating the details with my insurance company and scheduling all of the post-surgical activity, including Physical Therapy and follow-up appointments. Kaye was very efficient, informative and helpful. She was super-friendly and concerned that things were taken care of every step of the way.

Dr. Carlson met with me the morning of my surgery and explained in detail what was going to happen and answered all of my questions. Once again, his calm and confident demeanor put me at ease. Dr. Carlson performed a laminectomy, decompression and fusion at the L4-5 level and L5-S1 level of my lower spine. In layman’s terms, he removed the part of my spine that was compressing the nerve and used two titanium rods and screws to stabilize the spine in an attempt to eliminate any further trouble in this area. The surgery took about an hour and a half.

After being moved to my room and coming to, the first thing I noticed after coming to my senses that I was flat on my back and I felt no pain! Later, I decided to take a short walk down the hallway and after a few steps, again no pain! I spend that night in the hospital and Dr. Carlson came to check on me several times that day, as well as right before I was discharged the next afternoon.

I had several follow-up appointments with Dr. Carlson to have the area x-rayed to make certain everything was as it should be. It should be noted that every time I have scheduled an appointment with the office, I have never had to wait more than 5 minutes beyond the appointment time. All of the staff, including the receptionists, Physician’s Assistants, Nurses and radiology staff were very friendly, efficient , caring and professional. I was always treated with respect and the staff have shown incredible empathy toward me during my interactions with them.

Today, I am doing extremely well. I am pain free! I have had no lingering side-effects whatsoever and it is as though I never had a problem. I am back to my old self and prior activity level. My association with OSC has been a life-changer for me. A heartfelt thank you goes out to Dr. Carlson (my hero and a great surgeon!), Kaye Dame and the rest of the staff at OSC.

Thank you,
Bruce Liles
April 20, 2014