Testimonials

William Hutchinson – Orthopaedic Treatment

Dr. Jeffrey Carlson and Dr. John Burrow are the most genuine, professional, patient-friendly doctors. They are not the type to give you a couple of tablets and call them in the morning. They listen to all of your ailments and concerns and treat them, with compassion and understanding.

William Hutchinson

Cathy Gumtow – Pain Management and Knee Replacement Surgery

image of Dr. Jenny AndrusImage of Dr. Boyd HaynesMy knees had been bone-on-bone for some time. I had tried gel and cortisone injections when I lived in Florida. Surgery worried me; the surgery itself, fear of uncontrolled pain, the rehab and the downtime. Dr. Jenny Andrus, Pain Management Specialist at OSC, provided another option: nerve blocks. These did give me temporary relief and the time I needed to come to grips with having knee replacement surgery.

Dr. Boyd Haynes, also with OSC, was totally prepared for my questions about knee replacement. I immediately felt more at ease about the surgery.  I did the recommended strengthening exercises prior to surgery. I know this helped me in rehab.

Both of my knee replacements were done as outpatient. Dr. Haynes’ post surgery orders provide for exceptional pain relief. The idea of standing up on a new knee 1-2 hours after surgery is unbelievable, but I did it and was comfortable!

The evening after surgery, Dr. Haynes called to check on me. I have never had a doctor do that…His office called the next day to check again!

I am still rehabbing the 2nd knee. But it is amazing to be able to get out of a chair, walk and stand for extended periods without pain. Now, I kick myself for waiting so long to have knee replacement.

I am forever grateful to Dr. Haynes, Dr. Andrus and the entire OSC team for their expertise and care.

Cathy Gumtow

 

Sarah Klapperich – Carpal Tunnel Release Surgery

Numbness, tingling and shooting pain that felt like electric shocks in my fingers and hand. That was my daily experience. Diagnosis was carpal tunnel. When researching the condition, I read that allowing the nerves to continue to be compressed could cause permanent loss of feeling in my fingers. Time to go to the doctor.

A referral from my primary care doctor lead me to Dr. Boyd Haynes’ office at Orthopaedic & Spine Center, where surgery was scheduled. With his less invasive procedure, about 30 minutes was all it took.

I went home, armed with pain meds, and never had to take a single pill. When I worked my hand, as Dr. Haynes prescribed, it just felt a little sore, but no pain, no swelling in my fingers, no more numbness, no more shocking pains. The procedure left only a very small incision that did not require any stitches.

Two days after the procedure, I was able to shower.  After 8 days, at my follow-up with Dr. Haynes, he was satisfied with my progress, He encouraged me to try to use my hand as much as possible and resume my normal activities. It is nice to have full function of my hand again.

Thank you, Dr. Haynes and your staff at Orthopaedic & Spine Center (OSC) – you are all awesome!

Sarah Klapperich

Karen Hershberger – Multi-level Lumbar Spine Fusion Surgery

Image of Dr. Jeffrey CarlsonMy first encounter with Dr. Jeffrey Carlson, a little more than a year ago, was to try and find relief for unrelenting low back pain. A previous primary provider had suggested that there was nothing wrong with me.

On the first visit, Dr. Carlson did X-ray’s and confirmed that the only thing he could do for me was surgery to fix my problems with my Lumbar 1-5, and Sacral spine . He set me up for pre-op tests,  told me why I needed the surgery and allowed for my questions. It was a lot of information to absorb, since I was not expecting to have surgery.

I read about Dr. Carlson in the flier in the office and felt that he was among the best. His pre-op nurse (I am sorry that I have forgotten her name), was also excellent and very reassuring. She told me what to expect, gave me pre-op instructions, for the day of surgery, what to expect as far as pain and pain management post-op. She was right on the mark, really severe pain the first six weeks, with pain management. She was so on the mark with that.  She was right and more pain management was given.

There was Physical Therapy at home for a couple of weeks.  The PT also gave me instructions. PT progressed better than ever expected, they were kind, as well as helpful. I graduated from home therapy ahead of schedule. The PT evaluator told me he never would have thought that I would progress that fast from the initial evaluation.

I had procured my durable medical supplies from a variety of sources. I was able to buy a brand new potty chair from a thrift store, as well as a new walker and shower chair. These were really reasonable ($10.00 to about $30.00). I did buy the elevated toilet seat. Get these supplies as soon as you find out about surgery, you will need them.

After graduating to the outpatient OSC Physical Therapy Clinic, and overcoming challenges with therapy, they got me back to functioning by myself and being independent.  My daughter was able to take off two weeks to care for me at home. That seemed to be the perfect amount of time, to have someone with you after surgery.

Thanks to Dr. Jeffrey Carlson, the Pre-Op Department and his other orthopaedic staff, my back has a new lease on life. I am very grateful to Dr. Jeffrey Carlson and his expertise.

Donna Leslie – Multi-level Cervical Spine Surgery

I began having major pain in my right shoulder blade area while traveling in the fall of 2016. Once home, I saw my primary care physician who immediately ordered x-rays that revealed severe arthritis of the right side of my neck. Planning to manage arthritis for the rest of my life and refusing to use pain medications, I started physical therapy and began a regime of neck and shoulder exercises to keep my neck loosened up. The pain was manageable and life continued.

In early 2018, however, I began having numbness in my hands and asked my primary care physician for a referral to an orthopedic specialist. She referred me to OSC. I selected Dr. Jeffrey Carlson from website reviews. From the first appointment on March 27, 2018, I felt like I was in great hands. From the new x-rays taken at the time of my first appointment, an MRI was scheduled for the next week and I met with Dr. Carlson for the result the following week.

The MRI revealed severe cervical stenosis, with serious deterioration of levels C3, 4, 5, and 6. That wobbly feeling in my neck was exactly that. The physical therapy and neck exercises I had been doing were not only not helping, but were perhaps putting me at risk for paralysis. It was an immediate, easy decision to have cervical spine surgery.

Since the surgery (following the inevitable few weeks of recovery), I have been pain-free and have full range of motion of my neck. An amazing transition from believing I would have to live with pain and loss of motion in my neck forever, to being pain free and flexible. Throughout, Dr. Carlson and the staff of OSC were fantastic. OSC is run with impeccable, caring efficiency. A lifetime of thanks to Dr. Carlson and the entire staff! (P.S. Since my surgery, I have talked with several people who also had amazing life-changing results under Dr. Carlson’s care!)

Donna Leslie

Heidi Callas – 5 Star Review for Knee Treatment

Image of Dr. Boyd Haynes

Dr. Boyd Haynes is always so positive and funny. He makes me laugh before he has Chris inject my knees!!  Laughter seems to help in those stressful and painful situations.

I can’t think of anything that you can do to improve your practice.  What I enjoy most about coming to OSC is Dr. Haynes’ funny attitude. He really enjoys his work and that makes me trust him so much more.

Rusty Woods – Lumbar Microdiscectomy

Rusty Woods and Dr. Mark McFarlandI injured my spine lifting a small boat engine onto my boat, from a floating dock.   Twisting and turning, while lifting and lowering 60 lbs. of engine on a moving dock, may not have been the best idea.  All of a sudden, I felt a dull pain in my lower back that got worse the more I moved.  Soon, I had terrible pain down my left leg, buttock and thigh.  In another couple of days, horrible calf cramps and numbness in the foot and leg developed.  My leg also felt weak, like it was going to give out on me.  I drive a lot for my job as a financial advisor and driving caused pain.  Even sitting in a chair watching TV was uncomfortable. I was pretty miserable.  My wife made me an appointment at OSC.

I saw Dr. Mark McFarland, who ordered x-rays and told me that, based on my symptoms, he felt I had a disc herniation.   He prescribed oral steroids.  He also prescribed pain pills and muscle relaxers, which helped me sleep because I only took them at night.  He also ordered an MRI of my lower spine to find out if I had a disc herniation or some other spine problem. I had to wait three weeks before an MRI appointment was available.

The MRI showed a large disc rupture in my lower spine.  Dr. McFarland recommended an epidural steroid injection to help ease the inflammation.  I had the injection and it helped to ease the pain, numbness and cramping, enough to make it bearable, so I could work and get around.  Dr. McFarland told me the disc material was really pressing on my nerve and he was surprised I could walk and drive as well as I had been.  He recommended an outpatient surgery called a lumbar microsdiscectomy to remove the disc material pressing on the nerve.  I agreed that surgery was the best option to help me recover with the least amount of downtime from work. I wanted to fix the problem for good and feel better.

Dr. McFarland performed the surgery at Mary Immaculate Hospital. I felt immediate relief when I awoke from the anesthesia. After a few hours in recovery, I went home the same day. I had an easy recuperation period.  I wore my back brace, which didn’t bother me at all, most of the time, unless I was laying in bed sleeping.  The Home Health Nurse and the Physical Therapist that came to my house, both said that I was doing so great, they weren’t really needed. Again, I only took pain medication at night to help with sleep. I watched a lot of Netflix, snacked and got really bored. I felt so good, I just wanted to get out of the house.  After my two week check up, Dr. McFarland released me to drive and work, with just a few lifting restrictions.

In the three weeks after my surgery, almost all of my previous symptoms disappeared and soon went away completely.  It was incredible.  I know that people are afraid of spine surgery, but they shouldn’t be!  I would highly recommend Dr. McFarland to anyone with spine issues!

Rusty Woods

Betty Forrest – Rotator Cuff Repair Surgery and Physical Therapy

Image of Dr. Boyd Haynes

In February 2018, I fell and injured my right shoulder. I could not raise my arm more than a few inches. I visited Dr. Boyd Haynes who confirmed that I had a “massive” rotator cuff tear and that surgery was the only option. I’ve since learned that “massive” is the worst possible tear that he will try to repair. I have complete confidence in Dr. Haynes, so 2 weeks later I underwent the rotator cuff surgery and spent the next 6 weeks in a sling/immobilizer waiting to heal enough to begin physical therapy. During this time, I did exactly what Dr. Haynes told me and after several weeks of physical therapy, I have use of my right arm again.

For anyone facing this type of surgery, it is important to follow instructions and stick with the Physical Therapy, even though it is not always easy. Many thanks to Dr. Haynes and Dr. Tom Toothaker, Fred, and Josh in the Physical Therapy department for everything!

Betty Forrest

William Rowe – Shoulder Surgery

Image of Dr. Marty ColemanThis is my second shoulder that Doc Martin Coleman has repaired for me and I have been thoroughly satisfied both times.

William Rowe

J.A. Faulkner, Jr. – Lumbar Spine Surgery

Image of JA Faulkner in the cockpit of an airplaneIn April of 2018, I began experiencing severe pain in my lower back.  I went to see Dr. Jeffrey R. Carlson on 18 May 2018, after having seen another physician, who was more interested in satisfying the needs of the insurance company rather than taking care of my needs as a patient.

Dr. Carlson performed a through examination, reviewed my MRI, and assessed that the only treatment/cure for my ruptured disc was surgery.  Dr. Carlson was extremely caring as was evidenced during my initial office visit.  There was no rush to have me in and out within 15 minutes.  He made me feel like I was his only patient to be seen that day.  Surgery was immediately scheduled.

The surgery was successful and gave me immediate relief from pain.  His office staff and surgery team were very friendly, caring and efficiently handled all the activities associated with my medical care.  Follow up care has been excellent.

Thanks,

J.A. Faulkner, Jr.