Deborah Seward – Knee Replacement

Physician – Dr. Jeffrey Carlson

I was in pain every day. I was going to see other doctors and they would treat the pain, but it didn’t go away. So, a friend of mine went on the Internet and found Dr. Carlson and pulled up his history. I made an appointment to see him.

When I got the appointment, Dr. Carlson x-rayed my left leg and saw that the bone was on bone in my knee. He let me know that I needed a knee replacement.

On December 31, 2012 I had a total knee replacement. To make a long story short, I feel better than I have ever felt, thanks to Dr. Jeffrey Carlson. He is the best!

Cristi Hayes – Hip Replacement, Pain Management

Physician – Dr. Haynes

My name is Cristi Hayes. I was diagnosed with osteoarthritis of my right hip, back in 2008 at the age of 35. In February 2013 at the age of 39, Dr. Haynes performed a total hip replacement of my right hip. So I’m here to tell you my story.

I have had problems with my hip since 2007. The main problem was when I would sit down for a while and go to get up, my hip felt like it was stuck. It would be so painful until I worked out the kink. After about a year and a half of pain, I finally broke down and went to go see my primary care physician. After explaining to her what had been going on, she decided to order x-rays and refer me to an orthopedic surgeon. I was originally referred to a different orthopedic surgeon. My experience was not good. With this particular surgeon, I waited for almost 2 hours to get called back into a room and the doctor spent about 5 minutes with me. When I asked him how we could fix my problem, the first thing he said was a total hip replacement. Well, that was not an option for me at that time. The doctor didn’t explain anything to me. I left the office almost in tears. As soon as I left, I called a friend of mine and told her what had just happened. She suggested that I call my primary care physician and get another referral for a different orthopedic surgeon, and she suggested that I go and see someone at Orthopaedic & Spine Center.

I made an appointment with Dr. Petrow. I was very nervous when I arrived at my appointment. I was praying this office visit would be a better experience, since I didn’t have a good experience at the last orthopedic surgeon. It could not have been any better. Dr. Petrow sat down and showed me the x-rays, explained to me what osteoarthritis was. He told me I was too young for a hip replacement, and that there were other options to try before a total hip replacement would even be considered. He wanted to prolong it as long as possible.

We decided that it would be a good idea to try a joint injection in my hip to see how that would work. I saw Dr. Sureja for that procedure. The first injection I received lasted about 2 years. I waited another year before I went back and had another injection. That one lasted about a year. I received my 3rd joint injection in October 2012. Unfortunately for me, it did not relieve the pain. I was told I could receive another injection in 3 months. In December, I started to have a hard time sleeping. I would wake up 5-6 times a night in pain. I decided to go see a doctor about trying to get a prescription to take at night until I was able to see Dr. Sureja for another joint injection. I explained my story to him and he decided to get some x-rays of my hip. He looked at the x-rays and told me what he saw in the x-ray, that he didn’t think the injections would be beneficial to me anymore, and needed to go see my orthopedic surgeon.

I chose to see Dr. Boyd Haynes, since Dr. Petrow was no longer practicing with OSC. Dr. Haynes sat down and talked to me and we decided that it was time to get my hip replaced. Dr. Haynes performed the Anterior Hip Replacement. The surgery went really well. I was in the hospital for 24 hours and up walking the same day of the surgery. Everything was set up with the home health nurse, occupational therapist and physical therapist coming to my home before I even left the hospital. I didn’t have to worry about making any phone calls to set anything up.

I was given exercises to do at home by the physical therapist before I left the hospital. I was told to do them several times a day, which I did. I went off the pain medicine after 10 days. I used a walker for 9 days, and then went to a cane. I used a cane for about a week and a half. After my 2 week follow-up visit with Dr. Haynes, I returned to work. I started outpatient physical therapy, and continued that for 3 weeks and then I was discharged. I still did the exercises at home since I was no longer going to outpatient physical therapy.

One thing everyone needs to keep in mind is that everyone handles pain differently and everyone’s body heals at different rates. Don’t think that right after surgery everything will be 100%. We all have to work at getting our muscles back to normal. I was blessed, as I did not have any complications. I couldn’t have done it without Dr. Haynes doing such a great job. Eight weeks after surgery, I noticed more and more improvements. I could sit down and not have to worry about my hip getting stuck and sleep through the night without waking up 5-6 times in pain. At my 10 week visit, I was told I didn’t have to come back for one year. All is have to say is great things about this practice. One thing that I really appreciate is that the doctors were willing to try other options instead of rushing into surgery. I never waited longer than 20 minutes to get called back to see the doctor. From the bottom of my heart, I cannot thank Dr. Haynes enough for doing such a great job. You are amazing.

Craig Warren – Spine Surgery

Physician: Dr. Jeffrey Carlson

I would like to thank Dr. Carlson for saving my husband’s life. An unrelated MRI, that was completed at my husband’s job, showed that my husband had a bone spur pressing against his spinal cord right at the base of his brain. As we looked at the MRI and Dr. Carlson explained the seriousness of the problem, he did so in a way that assured us that everything was going to be just fine.

Since we did not come to the office expecting to hear that my husband needed surgery, I was in shock. After I quickly prayed and tried to hold back my tears, Dr. Carlson educated us regarding the problem and the surgical procedure that was needed and was available to answer any questions we had (and we had quite a few!). He and his staff were extremely patient and compassionate.

Dr. Carlson’s staff (especially Kaye) helped us to quickly schedule surgery and to maneuver through a tricky insurance issue, as my husband had to switch from regular coverage to COBRA. I feel like we received the best medical care possible and could not have asked for a better doctor. I was amazed that when my husband got to his room, Dr. Carlson’s office had a cheerful flower arrangement waiting in the room for him.

My husband’s scar will always be there to remind us of this trial, but I believe that the precision that Dr. Carlson used made even the scarring minimal for such a procedure as this. We are forever thankful to God for Dr. Carlson and his staff and we highly recommend him for anyone who needs an Orthpaedic Surgeon.

Bonnie Sizemore – Spine Surgery

Physician: Dr. Carlson

I developed severe pain in my lower back on July 1, 2012. After going to the ER, they gave a diagnosis of sciatica. The pain was not helped by the Tylenol #3 prescribed. On July 3, 2012, I went to see a chiropractor, Dr. Boon, in Williamsburg, who I have been seeing since 1991. She, upon examining me, did not do a regular treatment, but made the diagnosis of a pinched nerve in my lower lumbar. I kept ice packs on my back and leg and as she suggested, called Dr. Carlson’s office. They did an MRI, which confirmed a pinched nerved in my lower lumbar. Dr. Carlson did surgery at Mary Immaculate Hospital on July 23, 2013. It was an 8 week recovery, but the pain relief was immediate in my leg. The recovery medications made me very drowsy, but managed the pain.

Dr. Carlson is truly the top of orthopedic surgeons. Everything healed as he said it would. It gave me a new chance at daily life, without pain & strong medications. I can go to the YMCA, shop, play with my grandkids and enjoy being active again.

Allan Cohen – Hip Replacement

Physician– Dr. Boyd W. Haynes III

My name is Allan Cohen. I am semi-retired and live in South Florida. My right hip had extensive arthritis, making it difficult and painful to walk. X-rays showed I needed a hip replacement. Living in South Florida, there is no shortage of good surgeons to perform such an operation. But, I knew the only place to go was Orthopaedic and Spine Center and see Dr. Boyd Haynes.

Dr. Haynes performs hip replacement from the front/side rather than the old, more common rear approach procedure. The results are radical. The pain is greatly reduced and recovery goes from 3-4 months to 6 weeks. After 1 week, I was able to walk without the use of a walker. After 2 weeks, I was able to walk without a cane. It is now 3 weeks and I am taking 20 minute daily walks without pain. I feel 90-95% recovered. It is truly amazing how quickly the recovery took place.

Besides being an excellent surgeon, Dr. Haynes truly cares about his patients and will take as much time as necessary to answer your questions. I feel grateful that this doctor was the one that operated on me.

Nancy Carney – Spine Surgery

I am a 73-year-old retired R.N. who has experienced my share of heavy lifting. Until this past year, I was able to cope with the hip and leg pain I was having, but now it was intolerable. I could walk only short distances and stand for only brief periods. Consequently, I carried a campstool with me so that I might sit as needed. Not receiving any medical support to deal with the problem, I began to look elsewhere. In the early Fall, I saw an article featuring Dr. Jeffery Carlson speaking about spinal problems. My husband, two friends and I attended a seminar on spinal problems and to our amazement my problems were described to a “T”. Dr. Carlson answered everyone’s questions and a tour of the facility followed.

Being a nurse, I had seen countless spinal patients in traction and experiencing more than one surgery to no avail. I vowed not to travel that road and yet here I was sitting across from Dr. Carlson. He listened to my tale of woe, ordered an MRI and gave me a prescription to deal with the pain. What a relief! At my next appointment, he showed us the MRI results, explained my problem and how he could correct it. As it happens, my original diagnosis was inaccurate and the quality of my remaining years would have been greatly diminished had I not sought a second opinion. My surgery was decompression and lumbar fusion and was performed on 12-13-10. Postoperatively, although I had pain from the surgery, the original pain in my hip and leg were gone. For a doubting Thomas, this was a miracle.

The well-organized care, personal attention by Dr. Carlson and the honesty with which he directed my care were impressive and appreciated. My friends, relatives and physical therapist are amazed by the speed and quality of my recovery.

OSC is second to none.

Nancy Carney

Maureen Hutchens – Spine Surgery

I was unaware of impending back issues when I awoke one morning in July 2010 unable to stand up straight. I had always been apprehensive about back surgery in general, but after listening to Dr. Jeffery Carlson I was reassured that microdiskectomy was the way to end the pain from my herniated disc. He was right.

When I woke up from surgery I immediately felt immense relief. After 5-6 weeks I had fully recovered with no residual ill effects.

I feel that everyone at OSC played their part in making my outpatient surgery a smooth sequence of events. From the moment that the appointments are scheduled, everyone greets you with a smile and a very professional manner. It is a very great convenience that x-ray and MRI services are available on site. Follow-up care is very thorough. I had several questions after I got home, and when I called the office a woman named Barbara Tuori was most helpful and I certainly feel like I owe her many thanks for being available and for her kindness.

Dr. Carlson has my total gratitude and respect. I am delighted to recommend him and the entire office, especially to anyone who might be hesitating about seeking help for orthopedic issues.

Marla Prow Brown – Knee Replacement/Spine Surgery

Never realizing how genetics and other factors would affect me in years to come, I was referred to Dr. Haynes by Dr. Trieshmann – well over ten years ago regarding knee replacement/partial knee replacement – to discuss different avenues available to me. After everything else was tried – it was inevitable that no other solutions would fix my deteriorating knees (and other body parts). Hence, my first knee replacement.

When I met Dr. Haynes many years ago, I was delighted to find an Ortho Surgeon with a sense of humor. Right up my alley!! I also found Dr. Haynes to be compassionate and sensitive to my plight. I am one of those patients who really DOES believe a doctor with a sense of humor in addition to knowledge, skill and experience – positively assists with overall recovery, not to mention putting the patient more at ease.

Since then, needless to say, I have several surgeries from Dr. Haynes. Due to his skills, I was finally able to walk down the halls at school and not hang on to the walls.

The staff at OSC knows me as well—and I kid with them if that is a good thing or not! The Office Staff is very pleasant, highly efficient, organized and helpful when it came to me needing anything from an appointment, records or paperwork.

I trust Dr. Haynes and his P.A. Jamie implicitly. They are also familiar with my home life, pain level, amount of energy I may or may not have, work history, family support, medical history and what effort is required upon returning to work. In order to heal properly with good results, patients MUST (also) be vigilant with Drs. orders, follow through instructions, PT, rest, etc. I have been been a very compliant patient as I do not want to end up as a statistic and be wheelchair bound and avoid any complications that may occur due to my negligence.

Since they do know me so well, it allows me to be honest and open regarding my reason for the doctor visit. I feel as though Dr. Haynes knows I wouldn’t make an appointment – or complain, unless I truly had an issue with either of my knees.

I also dealt with blinding pain that ran up and down my right leg, after a work related fall. I was sent to Physical Therapy centers, and had no choice which ones. Their offices were overcrowded and inept. They took no time to delve into the root of my discomfort. They merely assigned a busy aide to do therapy on my leg.

I requested an appointment with Dr. Carlson @ OSC. – as Dr. Haynes had suggested Dr. Carlson for my ailment. Dr. Carlson sent me to Physical Therapy @ OSC. I met Dave, the Therapist who took my history, symptoms, topped off with a hands on examination. I was in utter disbelief as Dave discovered that the pain in my leg, was due to deteriorated disks in my BACK. I finally found some relief and was very grateful that I had requested Dr. Carlson.

Dr. Carlson’s surgical skills then alleviated yet more bone deterioration in my lower back-and I am grateful to him and his P.A. as well. For the first time in almost 2 years, my leg didn’t hurt.

Over the years, Dr. Haynes has gotten quite popular indeed. I know I have suggested OSC to numerous friends and co-workers.

I am proud to be Dr. Haynes’ and Jamie’s “special” patient!! Thank you!!

Marla Prow Brown
Hampton, Va.

Marie P. Caulford – Spine Surgery

I had two previous neck surgeries, in the past two years, to fuse several disks. I came to Dr. Carlson about a disk in my back and asked if numbness in my arm and dropping things was related. He said no and took some additional x-rays of my neck. He found the problem immediately and said it was something that need to be taken care of sooner rather than later and that the back problem could wait. Needless, to say I was so thrilled that he took the time to have the x-rays done. One of his staff, Kaye, set up the surgery schedule and assisted with the fitting of the neck brace. She answered many of our questions and concerns regarding the surgery, since I had the surgery twice in the past (with unsuccessful results) and was very reluctant of going through a third one. She was most reassuring. Kaye was even available after the surgery, assisting me with follow-up appointments and medication inquiries.

The surgery was a success! I now have full use of my hands and arms again. I can actually feel a handshake, which I could not before. I even feel I stand straighter. It is all thanks to Dr. Carlson. He is definitely the Orthopedic surgeon that you would want for this type of surgery. He is very caring individual and dedicated to his profession. I would highly recommend him. I have already done so to my family and friends.

The entire staff at the Orthopaedic and Spine Center is most courteous and helpful. They are always willing to assist with a change of appointments, even working you in when the calendar is full. They show care and compassion for the patient, which is always reassuring.

Leonora del Rosario Reiley – Spine Surgery/Physical Therapy

After a subpar experience in every way with another local orthopedic group, I finally caved in to my mother-in-law’s advice and made an appointment with Jeffrey Carlson for chronic neck and shoulder pain that had plagued me for over a decade.

I was amazed at the facility. MRI’s and x-rays on site–no traveling to second locations for the aforementioned tests. Efficient billing practices and fast turnover of workmen’s comp and other potentially frustrating forms that come with the medical territory.

Dr. Carlson’s expertise and compassionate manner is evident at every phase of treatment. I feel confident in saying that The Orthopedic and Spine Center is comparable to anything big cities or famous medical facilities, such as Duke or Johns Hopkins, have to offer. After ruling out every other possible treatment, Dr. Carlson performed an anterior cervical diskectomy that went without a hitch, and I have been pain-free since.

I have also used the physical therapy services at OSC and have found them to be excellent. I underwent two rounds of grueling PT at another PT office, so was very pleased when Dave Durham came up with a completely different routine from those I had been prescribed before that banished my symptoms quickly. More important, I can do this routine easily at a gym should my symptoms reoccur.

While I can’t say I look forward to future dealings with OSC, I at least know that I will have the very best care, should I need their expertise down the road.


Leonora del Rosario Reiley