I just cannot even impress upon you how thankful I am to have had this practice take care of me during my recent surgery. It seems the practice is run very smoothly and each person I met, from the front desk to checkout, was so helpful. I really cannot think of anything you need to do to improve the service at OSC. Everything went like clockwork. What I appreciate the most about my experience at your practice is when I am treated like a human being, with emotions and concerns, and not like a number. I was very apprehensive about my surgery and everyone at OSC went out of their way to help ease my fears. Dr. Boyd Haynes and his entire staff are very professional and caring. I highly recommend them.